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Current available jobs in Facility Operations/Security:





Facility Operations/Security: Game Day/Event Staff
Seasonal Ticket Office Ticket Processing Assistant - Daytona International Speedway (Daytona Beach, Fl)





 



Job Summary:
Assist ticket operations department with Ticket Fulfillment.

 

Essential Functions:
Performs any combination of the following duties according to specific departmental guidelines:

  1. Prepare prepaid tickets and passes for shipping.
  2. Coordinates mailing inserts.  Work with UPS mailing system.
  3. Provide support in Will Call.
  4. Assist with processing of ticket renewals.
  5. Assist Ticket Operations as needed.


Knowledge, Skills, and Abilities:

  1. Flexible schedule.
  2. Exceptional detail management skills required.
  3. Ability to communicate effectively, both orally and in writing.
  4. Ability to make smart, quick decisions and react well to change.
  5. Ability to analyze and solve problems.

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Facility Operations/Security: Event Guest Relations
Event Tram Ambassador: Seasonal- Event Time Only - Daytona International Speedway (Daytona Beach, Fl)







These positions are for the 2016 Race season here at the World Center of Racing, Daytona International Speedway. Please begin to apply now, those selected for interviews will be contacted in November 2015, and interviews will be conducted in late November into December.

EVENT TRAM AMBASSADOR rides on a tram to ensure guests remain seated while the tram is in motion. Assist guests as necessary and as directed by the tram plaza supervisors when loading and unloading trams at tram plazas. Ambassador alerts the driver immediately upon observing any unsafe movement of guests or incidents jeopardizing fan safety, equipment malfunction or failure. Ambassador must make PA announcements and play the designated PA message for each segment. Additionally you may be assigned to work as a plaza attendant.

Ambassadors and Attendants are only used during specified events during the race season, and will be assigned shifts based on needs by the Guest Services Department. Shifts range from 8 – 15 hours but depend on race finish times, and will pay a rate of $8.15 an hour.

 QUALIFICATIONS AND REQUIREMENTS FOR ALL POSITIONS:

  • Strong communications and customer service skills
  • Fast learner
  • Ability to work in a fast paced and high stress environment
  • Ability to work outdoors in changing weather conditions for extended periods
  • Must be able to work nights, weekends and holidays as assigned
  • Must be able to work Daytona 500 day, as well as other assigned events
  • Positive attitude, friendly and outgoing

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age
2. Yes/No: I am available to work events in January, February, March, and July
3. Yes/No: I understand that I may be required to stand long periods of time in changing weather conditions
4. Yes/No: I understand that this is an event based this is an event based that concludes at the end of the event week


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Facility Operations/Security: Game Day/Event Staff
Tram Drivers: Seasonal – Event Time Only - Daytona International Speedway (Daytona Beach, Fl)







These positions are for the 2016 Race season here at the World Center of Racing, Daytona International Speedway. Please begin to apply now, those selected for interviews will be contacted in November 2015, and interviews will be conducted in late November into December.

EVENT TRAM DRIVER is responsible for driving trucks and/or tractors that pull trams on an assigned route. Additionally a driver may be assigned as a van or bus driver for a designated route. All drivers must have a valid Class A, B, or C CDL with Passenger endorsement with current physical. Drivers must pass a Motor Vehicle Report before being considered.

Tram Drivers are only used during specified events during the race season, and will be assigned shifts based on needs by the Guest Services Department. Shifts range from 8 – 15 hours but depend on race finish times, and will pay a rate of $10.00 an hour.

 QUALIFICATIONS AND REQUIREMENTS FOR ALL POSITIONS:

  • Must possess a Class A, B, or C CDL with Passenger Endorsement
  • Must be able to work Daytona 500 day, as well as other assigned events
  • Strong communications and customer service skills
  • Fast learner
  • Ability to work in a fast paced and high stress environment
  • Ability to work outdoors in changing weather conditions for extended periods
  • Must be able to work nights, weekends and holidays as assigned
  • Positive attitude, friendly and outgoing

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I currently possess a Class A, B, or C CDL with Passenger Endorsement?
2. Yes/No: I am at least 18 years of age
3. Yes/No: I am available to work events in January, February, March, and July
4. Yes/ No: I understand that I may be required to drive long periods of time in changing weather conditions
5. Yes/ No: I understand that this is an event based this is an event based that concludes at the end of the event week


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Facility Operations/Security: Facility/Venue Management
Manager of Credentials - Daytona International Speedway (Daytona Beach, Fl)

Summary

Daytona International Speedway is seeking a Manager of Credentials at the “World Center of Racing,” which hosts events including Speedweeks highlighted by the DAYTONA 500 and the Rolex 24 At Daytona, the Coke Zero 400 Weekend Powered By Coca-Cola in July and motorcycle events including the Daytona Supercross By Honda and Daytona 200.

Essential Duties/Functions

  • Process and arrange credentials for media, sponsors, employees and guests for Daytona International Speedway events.
  • Coordinate printing of all credential materials for events including credentials, stickers and parking passes.
  • Generate, approve and post credential application forms for both media and employees for all events.
  • Coordinate with various sanctioning bodies (including, but not limited to: ARCA, ASRA, CCS, IMSA, NASCAR and Red Bull Global Rallycross) on credential and parking pass needs prior to events
  • Maintain lists of credentialed media for all events and distribute to stakeholders as necessary.
  • Oversee, manage and direct the staff in the credential office, keeping a keen focus on providing exceptional customer service.
  • Oversee the logging and tracking of credentials in the TAMS computer credential system
  • Thoroughly research and approve media credential requests
  • Following events, request and secure proof of coverage from credentialed media outlets
  • Work closely with Guest Services and Security teams to develop and execute access policy for the new motorsports stadium.
  • Serving as primary clearing house for Daytona International Speedway licensing needs, working closely with the Public Relations and Marketing teams on licensing agreements and liaising with official photography and video footage licensors as requests are received.

 Skills Required

  • Bachelor of Arts degree preferred
  • Excellent organizational skills, prioritization and attention to detail
  • Professional written and verbal communication
  • Exceptional interpersonal skills
  • Ability to meet tight deadlines and work effectively in a high-pressure environment
  • Available to work non-traditional hours in conjunction with events

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Facility Operations/Security: Game Day/Event Staff
Seasonal Guided Garage Tour Guides - Daytona International Speedway (Daytona Beach, FL)

Qualifications:

  • Motorsports Enthusiasts / Knowledge of NASCAR
  • Outgoing Personality, Professional Appearance and a Positive Attitude
  • Ability to work long hours in all weather conditions
  • Must be able to stand for long periods of time
  • Must be able to work a flexible work schedule that includes nights and weekends
  • Ability to communicate clearly and precisely

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Facility Operations/Security: Maintenance
Mechanic - Phoenix International Raceway (Avondale, AZ)




 




Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform superior care and service to internal and external customers.
  • Perform quality work with deadlines with or without direct supervision.
  • Interact professionally with other employees, customers and vendors.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.


Position Purpose
Repairs and overhauls all equipment as needed at the track facility.


Supervisory Responsibilities
None.

Responsibilities/Duties/Functions/Tasks

  • Examines track vehicles on an ongoing basis to determine operating status and performs repairs as directed by Operations Manager;
  • Maintains performance capability of all track vehicles and equipment;
  • Provide Operations Manager with recommendations on equipment repair needs;
  • Maintain equipment maintenance records via paper and or computer;
  • Operates equipment as needed, including, but not limited to, bulldozer, track sweeper;
  • Be available for additional track duties as assigned.
  • Operates shop tools as needed, including, but not limited to, welders, tire machines, vehicle lift;

 

Performance Measures
Ongoing dialogue and interaction with Operations Manager to assure that the goals and objectives of the facility are being met; a year-end review will determine where success is accomplished and/or where improvements are needed.


Qualifications
A strong background and hands-on experience as a vehicle mechanic with the ability to adapt to other facility personnel needs.

Work Requirements
Availability on preceding weeks and weekends leading up to event and during all event hours of operation, as well as the immediate weeks following event.

Special Position Requirements
Ability to withstand physical challenges of mechanic’s areas of responsibility.  Travel may be required as requested.


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Facility Operations/Security: Facility/Venue Management
Manager of Guest Services - Talladega Superspeedway (Talladega, AL)

General Description:

The Manager of Guest Services has the responsibility of overseeing and supervising all aspects of Gate Operations and Guest Services (fan information stations, ushers, ADA carts, trams, entrance plaza gates, vehicle gates and daily questions via the track website), and in assisting the Director with Track/Facility Rentals. The manager works closely with operations, ticketing, consumer marketing, business development, and administrative departments to achieve company goals.

 

Essential Duties and Responsibilities:

  • Proactively handle and assist guest communication issues and concerns by becoming immersed in ticketing, camping, public safety, and company policies.
  • Maintain a working relationship with all departments to achieve the track and company goals including participation in business development and ticketing meetings.
  • Coordinate Fan Advisory Network (TSSFAN) activities.
  • Continue development of Rookie 101 engagement area for NASCAR event weekends with a focused effort on improving the first time fan experience.
  • Supervise the hiring of event time staff for gate operations, ushers and guest services.
  • Provide guest services training to full-time and event time staff including the development of protocol for how to handle complaints.
  • Responsible for coordinating all aspects of Ticket Scanning at entry gates, including generating post-event scan data reports for track management.
  • Assist with development of collateral materials for employees and guests including handbook.
  • Assist with all infield campground operations and guideline development.
  • Proactively sell track dates to potential corporate and civic groups locally and nationally.
  • Assist director with overseeing and coordinating track and facility usage agreements. Work closely with operations/emergency services on track and facility rentals during scheduled rentals.
  • Facilitate event operations of weekday and weekend track/facility rentals by those groups other than stock car driving schools.
  • Maintain and catalogue all track rentals, service groups and service company documentation including agreements and certificates of insurance to ensure compliance.
  • Coordinate ISS 24/7 Systems for event weekends.
  • Prepare for upcoming event operational needs including daily assignments necessary to execute NASCAR event weekends and track rentals
  • Scan credentials, vehicle passes, etc. and make credential boards for all events.
  • Ability to travel when needed to other ISC facilities for personal career development, track needs, and managerial meetings.
  • Other duties and tasks as directed.

 

Supervisory Responsibilities:

  •  Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Oversee gate operations, ushers and guest services staff and additional areas as needed.
  • Responsible for departmental budget review and providing suggestions to the Director of Administration and Guest Services.

 Qualifications

  • Demonstrate knowledge of principles and techniques of planning, implementing and supervising event staff.
  • Handle conflicts, make decisions and exercise proper action during high tension and stressful situations based on data collected.
  • Organize and prioritize work to meet deadlines.
  • Detail oriented with strong organizational skills
  • Maintain an effective working relationship with guests, employees, rental clients, NASCAR executives, and others encountered in the course of employment.
  • Must be effective in both written and verbal communication.

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