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Information Systems: Computer Information Systems
Systems Analyst - International Speedway Corporation (Daytona Beach, FL)

Job Summary

The Systems Analyst role has the primary responsibility to elicit, analyze, validate, specify, verify, and manage all reported defects within a specific ISC business application (Back Office, Ticketing, Interactive, etc.).  The analyst is tasked with resolving reported defects within the documented service levels depending on the severity. 

The Systems Analyst also must work closely with business users to gather and document business, user, and system requirements. Focus on documenting as-is and to-be business processes, gathering requirements for major enhancements and documenting business and technology sessions in support of key ISC business functions.

Principal Responsibilities

Under limited supervision, the Systems Analyst provides support for the specific business applications.  The position requires extensive knowledge of the application and the business process.

  1. Act as the primary contact for the business community on assigned production support issues.
  2. Understands the basics of customer satisfaction and applies it in the process of servicing the customer.  Communicates customer feedback to senior team members for action.  Understands and follows internal processes to respond to customer needs.
  3. Must understand the business needs and proactively identify potential business process or system improvements.
  4. Respond to all issues and follow-up with customers on issue resolution in a timely manner.
  5. Review all issues reported for the in-scope business applications and work with the business to assign a priority.
  6. Document production support issues in ISC’s standard incident management tool (CSM) and proactively provide updates in the tool and to the business users on assigned issues.
  7. Research problems, separating the symptoms from the root cause; identify opportunities to correct the issue permanently both technically and from a business process perspective.
  8. Possess the ability to test application changes in order to resolve production issues.
  9. Track vendor patch releases, keeping awareness of issues resolved and caused by those vendor released updates; responsible for testing changes and maintaining change management and version control using software configuration management (PVCS or comparable tool required).
  10. Document steps to reproduce production issues for all assignments.
  11. Provide on-call support for in-scope business applications.
  12. Partnering with the business, must have the ability to create training materials and conduct training for key business users.
  13. Ability to document functional requirements, business processes, test plans, etc.
  14. Able to analyze complex business problems and identify repeating patterns so that issues can be resolved completely preventing recurrence.
  15. Investigate, plan, test, and debug application changes for assigned production support issues.
  16. Prepare documentation of application for end users and technical team.
  17. Provide instruction and training to users and other employees on day-to-day procedures.
  18. Perform miscellaneous job-related duties as assigned.
  19. Translate the business and user requirements into detailed functional requirements documentation.  Documentation includes Use Cases, Activity Diagrams, GUI and Report Designs, business process flows, etc.
  20. Gather requirements for enhancements and partner with the business to create as-is and to-be process maps.


Required Skills and Qualifications

  1. Possess 2-3 years of overall technology and/or application support experience.
  2. Knowledge of business processes and new business developments in business operations.
  3. Ability to test and troubleshoot application software.
  4. Ability to negotiate issue priority with the business users based upon defined service levels.
  5. Ability to develop and write applications documentation and guides for users.
  6. Ability to provide training and/or support activities for users.
  7. Knowledge of customer service standards and procedures.
  8. Ability to deal with a number of tasks simultaneously as well as the ability to concentrate with attention to detail and without losing sight of the “big picture.”
  9. Strong interpersonal skills such as patience, tact, and diplomacy. 
  10. Strong verbal and written communication skills to communicate effectively with a diverse population including both functional and technical staff.
  11. Ability to travel to ISC venues to support for specific business applications, initiatives, projects, etc. (currently approx. 10-15% of the year).


Requires a Bachelor’s Degree in Computer Science or relevant field of study, or equivalent experience.

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Information Systems: IT Database Management/Services
IT Security Analyst - International Speedway Corporation (Daytona Beach, Fl)

Job Summary

Experienced analyst role within the Information Security Department focusing on utilizing information security best practices for implementation of efficient and strong security and compliance controls.

The Security Analyst is responsible to the Sr Director of Information Security & Compliance for various tasks that provide business process leadership around ISC’s Security Practice.  This includes establishing business requirements for provisioning and deprovisioning of accounts as well as the administration of such accounts.  The selected candidate is expected to be experienced in Systems/Network Administration Practices and Role Based Access Control definition and implementation.  The candidate is expected to be able to manage projects and interface with a variety of teams throughout the organization. 

Principal Responsibilities

  • POLICY AND PROCEDURESImplement the organization's information security policies and procedures.
  • SECURE SYSTEMS MANAGEMENTEvaluate security procedures to build efficiencies into the process.

  • SECURE SYSTEMS MANAGEMENTEvaluate business/IT processes to build efficiencies into the process.

  • SECURE SYSTEMS MANAGEMENTAssist efforts to determine information security frameworks, requirements, direction and system recommendations.

  • SECURE SYSTEMS MANAGEMENTMaintain existing capabilities, make recommendations and implement appropriate up to date security technologies such as identity management and data loss protection.

  • INFORMATION SECURITY KNOWLEDGEStay abreast of the latest thinking, technologies, and security literature.

  • DOCUMENTATIONCompile, deliver, and maintain security/compliance documentation for internal and external consumption.

  • Additional responsibilities as assigned by management.


    Technical Skillsets

  • Competent with administration/provisioning and deprovisioning practices for applications including but not limited to Active Directory/LDAP

  • Competent in understanding, troubleshooting, and applying NTFS and NFS permissions to files and folders

  • Preferably skilled in using powershell to help automate repeatable tasks.  Specifically in ActiveDirectory and also for Exchange

  • Competent with Application and Infrastructure documentation

  • Competent with data mapping and data analytics

  • Capable of creating role based access definitions and implementing them throughout the organization

  • Capable of assisting with business process re-engineering to create efficiencies and reduce redundancies

  • Capable of preparing reports and papers on technical issues


  • Professional competencies in information technology or related field of work

  • Conscientious and efficient in meeting commitments, observing deadlines and achieving results

  • Able to work independently with minimal supervision

  • Proven analytical skills to arrive at sound conclusions when dealing with complex issues

  • Ability to contribute to the development of policies and to interpret procedures and guidelines


  • Ability to lead cross functional project teams in the fulfillment of a project initiative

    Planning and Organizing

  • Ability to plan and organize work consistent with the strategic goals of ISC

  • Identify priority activities and assignments to ensure the effective monitoring and implementation of work plans


  • Excellent skills in communicating with people from different backgrounds and technical abilities

  • Ability to communicate complex technical items to non-technical individuals in a succinct and clear fashion

    Technological Awareness

  • Ability to keep abreast of developments and relevant technologies applicable to the profession

    Customer Orientation

  • Skillful in identifying customer needs and establishing and maintaining effective relationships with internal and external stakeholders


  • Ability to make sound and timely decisions

  • Ability to prioritize tasks based on various criteria




    Requires 2 years of experience with Information technology in a large enterprise environment.  The candidate should have previous experience as a systems or network administrator.  Security experience is preferred but not required but the candidate should understand general security best practices.  Project management experience is a plus.



    Requires a Bachelor’s degree or an equivalent combination of education and experience.

    Certification Requirements

    One of two industry recognized certification credentials preferred but not required:  Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISA).

    **Position contingent upon pre-employment background, credit and drug screenings**

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Information Systems: IT Database Management/Services
Senior Director of Business Applications - International Speedway Corporation (Daytona Beach, Fl)

Job Summary

The Senior Director of Business Applications is responsible for providing strategic direction for the design, development, execution, and leadership of all aspects of Business Applications for the company. Reporting directly to the Chief Information Officer, the Senior Director of Business Applications will be responsible for application development, maintenance and support of all consumer technology. The application team has responsibility for the 24/7 delivery of all end-user services to all business units and business locations throughout ISC. The successful candidate will be charged with the continued advancement of these systems across the organization.

Principal Responsibilities

The Sr. Director of Business Applications will be the primary executor of business application strategy for ISC. Key areas of focus will be consumer applications such as ticketing, retail merchandise, food & beverage, CRM, campaign management and overall consumer data strategy.

  1. This executive role will champion change throughout the technology organization as well as the corporation as a whole, providing visible improvements and tangible returns on investments. This position requires a smart, assertive, charismatic, energetic and results-driven leader who has the ability to succeed in a results-focused organization. The successful candidate possesses strong management and leadership skills combined with the ability to work effectively and collaboratively across all organizations within the company. 

  2. The Senior Director of Business Applications must excel at leading teams responsible for architecting, designing, building and operating ISC’s business applications. The leader must challenge the status quo to continually evolve technology team members, supported technologies and services to drive operating efficiency, and enable the business process.

  3. Lead business application directors to establish and support IT goals, products and services especially in areas of application development lifecycle: planning, requirements, specification, timeline, estimations, resource allocation, tracking, milestones, full software development lifecycle and timely delivery of products.

  4. Lead the ongoing effort to evolve company IS best practices, application development standards, service level agreements, and other standards for tools, processes and qualification and training of technical staff.

  5. Review and recommend major capital expenditures to ensure the proper application of technology to support the company’s business needs, consistent with the short and long term strategic plans. Manage team and departmental budgets. Create and manage operating and capital budgets, work with business managers to estimate cost, benefits and ROI.

    Required Skills and Qualifications:


  1. The successful candidate must have substantial, proven experience demonstrating excellent leadership, communication, and management skills and have significant management experience leading a diverse team of external developers and internal staff. They will enjoy working with a customer-focused approach, a strong sense of urgency, a bias towards simplicity, practicality, and an aversion to complexity. The right candidate is an entrepreneurial executive who is an outstanding executor who excels in solving technology problems and delivering solutions on time and on budget.

  2. Minimum 8 years managing as a IT leader, at least 4 years in a senior level technical role, mentoring, motivating and growing a mature and goal-driven delivery team; must have strong history of developing people, both technically and individually.

  3. Demonstrated expertise in all traditional application areas, including: architecture, development, maintenance, quality assurance, and testing.

  4. Proven success serving as a strong change agent and leader, with a track record of elevating IT at the most senior levels in an organization and partnering as a trusted advisor to the business.

  5. Demonstrated experience translating and presenting highly technical solutions to business leaders to gain understanding and conceptualize business value.  

  6. Extensive knowledge of IT governance, operations, security practices, and audit compliance.

  7. In depth knowledge and demonstrated experience developing web and mobility applications.

  8. Proven ability to proactively communicate status (positive or negative) and identify risks.

  9. Strong project management skillset to lead complex projects with enterprise-wide impact on revenue and expenses.

  10. Vendor and consulting management experience. Experience in evaluating and selecting sourcing alternatives.

  11. The candidate will have strong oral and written communication skills, negotiation, marketing and problem-solving abilities.

    Education and/or Experience:


  1. A Bachelor’s Degree in a technology related field or equivalent experience

  2. Minimum of six (6) years Business Application support role experience

  3. Minimum of four (4) years management experience, experience managing teams and projects

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