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Sales & Marketing: Ticket Sales
Group/Hospitality Sales Representative - Chicagoland Speedway & Route 66 Raceway (Joliet, IL)

Job Title:                            Group/Hospitality Sales Representative

Job Status:                         Seasonal (April - September)

Compensation:                   Hourly plus commission

Reports To:                         Manager of Group Sales

Position Purpose

This position is responsible for soliciting new group outing and hospitality revenue

Corporation Conformance Statements

In the performance of their respective tasks and duties, all International Speedway Corporation (ISC) employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision
  • Interact professionally with other employees, customers and vendors
  • Work effectively as a team contributor on all assignments
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

Job Responsibilities

  • Display a passion for driving new group outing and hospitality revenue
  • Aggressively prospect new clients
  • Effectively follow-up with prospective clients
  • Generate new group outing and hospitality revenue using various sales methods; including cold calling, face to face appointments and networking

Performance Measures

  • Group outing and hospitality revenue generated
  • Accuracy in work produced
  • Ability to prioritize and manage numerous requests
  • Timeliness of delivery of services

Qualifications

  • Must possess excellent communication and time management skills
  • Must be well-organized and pay attention to detail
  • Must possess a positive attitude, self-confidence, professionalism, integrity, motivation, and a very strong work ethic
  • Must be able to work long, irregular hours as dictated by scheduling
  • Must be able to work in a team environment interacting with multiple departments
  • Must be able to work in a fast-paced environment with demostrated ability to work well with all levels of leadership and associates

Work Hours

A maximum of 40 hours per-week.  Regular business hours are Monday through Friday, from 8:30 a.m. to 5:00 p.m.  Occasional evening and weekend hours are also required (the majority of race events).

Work Requirements

Usual office working conditions.  Some work required in outdoor conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, and functions of the position.

Special Position Requirements

Background and credit checks are required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a passion for driving new group outing and hospitality revenue?

2. Do you have experience cold-calling?

3. Can you work a maximum of 40 hours per-week?

4. Are you able to work occasional evening and weekend hours (the majority of race events)?

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Sales & Marketing: Ticket Operations
Ticket Operations Manager - Chicagoland Speedway (Joliet, IL)

Position Purpose
The Ticket Operations Manager is responsible for following all finance policies and procedures as it pertains to admissions, both advance and race day admissions.  The Ticket Operations Manager is also responsible for ensuring availability of event tickets, accuracy of order fulfillment and ensuring a positive customer purchasing experience.

Company Conformance Statements
In the performance of their respective tasks and duties, all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers and vendors.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Job Responsibilities

  • Build and maintain events on the Fan Tracker ticketing system.
  • Act as primary point of contact and lead trainer for the ISC Contact Center sales representatives as it applies to Chicagoland Speedway and Route 66 Raceway ticketed events.
  • In conjunction with Director of Ticket Ticketing, produce all admissions materials including but not limited to:  grandstand tickets, general admission tickets, RV parking and RV admissions, suites and hospitality.
  • Oversee walk-in ticket sales at the Administrative Office as well as process ticket sales by phone
  • Responsible for all printing and/or mailing of invoices, confirmations, tickets and parking passes.
  • Provide assistance to Seasonal Events Supervisor in the hiring, training, managing and supervision of ticket box office and gate operations staff for approximately 50 event dates at Chicagoland Speedway and Route 66 Raceway.
  • Maintain equipment utilized in the ticket box office and by the gate operations staff for all Chicagoland Speedway and Route 66 events including, but not limited to: Bar Code Scanners, computer equipment, credit card swipes, thermal ticket printers & KIS machines.
  • Review and process daily balancing, deposits and reporting of daily ticket office sales.
  • Make Director of Ticketing aware of ways to increase efficiency and reduce expenses in daily processes and procedures.
  • Process any necessary complimentary ticket requests and daily refunds.
  • Assist with outbound/renewal ticket sales call campaigns
  • Provide periodic ticket sales reports to the company’s departments to assist in event planning and promotion.
  • In conjunction with Director of Ticketing, coordinate pre- and post-event ticket auditing procedures and documentation
  • Assist Director of Ticketing in establishing policies, procedures and standards for team members as it relates to ticket operations.
  • Maintain accurate historical files on all information, documents and mailings sent to Founder PASS customers and Ticket Holders.
  • Assist Director of Ticketing in the budgeting, financial reporting and event planning processes by providing analytical data.
  • Fulfill all functions within established budgets.
  • Present outstanding customer service to all patrons of Chicagoland Speedway and Route 66 Raceway
  • Other duties as deemed necessary or as directed.

Performance Measures

  • Accuracy in work produced.
  • Ability to prioritize and manage numerous requests.
  • Timeliness of delivery of services.

Qualifications

  • Bachelor’s Degree in Business, Communications or related field; minimum 2 years experience in ticketing  for a sports or entertainment property
  • Excellent communication and time management skills with friendly and professional demeanor.
  • Must be able to work in a team environment interacting with multiple departments.
  • Must be well-organized with attention to detail.
  • Must possess a positive attitude, self-confidence, professionalism, integrity, motivation, and a very strong work ethic.

Work Requirements

  • Usual office working conditions.  Occasional evening and weekend hours are required. Some work required in outdoor conditions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, and functions.

Special Position Requirements

  • Position may require travel as requested.
  • Background and Credit checks are required.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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