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Facility Operations/Security: Game Day/Event Staff
Concessions Supervisors and Leads - Americrown Service Corporation (Daytona International Speedway, FL)






Now hiring concessions supervisors and leads for the upcoming season at Daytona International Speedway! Qualified candidates will be willing to work hard in a fast paced, team environment.

Duties include but are not limited to:

  • Transporting Product
  • Working with Not for Profit Organizations
  • Inventory
  • Location set up
  • Cleaning locations
  • Transfers
  • Monitoring product levels throughout events
  • Monitoring line speed
  • Monitoring cash handling
  • Work with Credit Card Terminals
  • End of night reconciliation

If you have what it takes to work at the world’s premier racing venue, please submit your resume for consideration.

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Sales & Marketing: Ticket Sales
Customer Care Specialist - Daytona International Speedway (Daytona Beach, FL)

Job Summary:

Duties include interacting with customers in a professional and sales oriented manner, performing clerical/order entry work requiring application of various work methods and procedures, and familiarity with departmental functions, policies, and practices.  Provide for customer service, product upsell problem-solving and order processing via telephone and walk-ups.  Directly reports to Manager of Ticketing Services.  This position does not supervise any employees. 

Essential Functions:

Performs any combination of the following duties according to specific departmental guidelines:

  1. Maintain/retain current business through outbound calls to create long-term customer – employee relationships
  2. Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer
  3. Create, sell and process a DAYTONA EXPERIENCE via FanTracker ticket software
  4. Extensive use of computer applications such as FanTracker reservation system and Microsoft programs

Additional Responsibilities:

May be asked to perform any of the duties below:

  1. Assist with offsite ticket sales / promotions
  2. Race weekend duties include but not limited to:  advance sales, will call and resolving customer issues, assist in training and oversight of event or seasonal staff
  3. Cash handling skills and general checks and balance knowledge
  4. Performs other such duties as may be assigned.

Knowledge, Skills, and Abilities:

  1. Ability to communicate effectively; excellent verbal, written and listening communication skills
  2. Ability to understand and carry out oral and written instructions and to request clarification when needed.
  3. Organizational and problem-solving skills
  4. Ability to meet the public well and to deal effectively with their questions or problems,
  5. Ability to establish and maintain effective working relationships with co-workers, employees, customers and officials in other departments.
  6. Ability to work alone or with others.
  7. Practice and maintain professional work ethics, attitude, and appearance.
  8. Proficient computer skills including knowledge of Microsoft applications
  9. Flexible schedule, able to work some evenings and most weekends.  Open office hours 7 days a week 9:00am – 6:00pm with extended hours leading into event weekends.  This position will be responsible for working most weekends throughout the year and will typically work Wednesday-Sunday or Saturday-Wednesday of each week.

 

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Facility Operations/Security: Event Guest Relations
Guest Services Representative (Part -Time) - Daytona International Speedway (Daytona Beach, FL)

Daytona International Speedway is seeking a Guest Services Representative for the Guest Services desk in the lobby of the Tours building.  This is a Part-Time position that will mainly be scheduled on the weekends and major event days with some weekday shifts.  Applicants for this position should be outgoing and exhibit a willingness to help others.

Essential Duties and Responsibilities include but are not limited to:

  • Provide helpful, accurate information and directions to Guests attending Daytona International Speedway tours and events

  • Work with Tour and Ticketing staff to facilitate positive Guest experiences with Tours program

  • Greet, check-in and issue credentials to our VIP Tour Guests

  • Assist with Guest check-in and waiver signatures for the Richard Petty Driving Experience

  • Assist and direct Guests attending hospitality events occurring in the Tours building

  • Open and close Guest areas of the Tours building including doors, theatre, and grandstands

  • Answer multi-line phone; transfer calls as needed

  • Assist with collecting, tracking and documenting return of Lost & Found items

  • Keep a tidy work area. Inspect work area and relay maintenance or inventory needs to supervisor

  • Follow all safety rules and procedures.  Complete incident reports as required for accidents or injuries to Guests or staff

  • Other duties or assignments as needed

 Qualifications:

  • Demonstrate a positive attitude and a desire to be part of the Daytona International Speedway team

  • Ability to communicate efficiently and effectively with coworkers and Guests

  • Flexible schedule with the ability to work:

    • Mainly weekend shifts and some weekday shifts to support existing staff open shifts

    • Extended hours during event time including early morning and/or late evenings, holidays, and weekends

    • Must be available during all race events

  • Ability to work independently, including opening and closing duties

  • Understanding of the Speedway and general race knowledge

  • Ability to operate office equipment, DVD player, and two-way radios

  • Strong computer skills including Microsoft Outlook, Word and Excel programs

  • Ability to multi-task and problem solve in a calm and pleasant manner

  • Reliable transportation

  • High School Diploma/GED

Questions:

  1. Do you have prior Guest Services experience? Please explain:

  2. Do you have the ability to work a flexible schedule with increased hours during race/event time including early mornings, late evenings, weekends, and holidays?

  3. Do you have experience working with MS Office software with a competency in the programs?

  4. Do you have reliable transportation?

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Facility Operations/Security: Game Day/Event Staff
Seasonal Credentials Assistant - Daytona International Speedway (Daytona Beach, FL)

Position Purpose

This position is responsible for the day-to-day staff badge operation which includes taking employee photos, loading photos into the personnel system, printing badges and recording waiver signatures for all employees who receive a staff badge.  May also be asked to assist in other credential distribution duties when not engaged in badge printing duties.  

Company Conformance Statements
 

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, and vendors.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Essential Duties and Responsibilities:

  • Maintain badge operations

  • Assist with credential distribution.

  • May require work on weekends.

  • May include minimal travel to different offices on the property.

  • Assist with other duties assigned by the Credentials Manager.

Qualifications / Education Requirements:

  • High school diploma or G.E.D.

  • Must be computer literate.

  • Must be able to carry equipment up to 10 pounds.

  • Valid driver’s license with no restrictions. 

  • Be able to take direction and work well with others.

  • The ability to work in a diverse environment in an efficient, consistent and professional manner.

Excellent organizational skills, prioritization and attention to detail

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Facility Operations/Security: Event Guest Relations
Tour Guide and Driver (Part-time) - Daytona International Speedway (Daytona Beach, FL)

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

  1. Conduct Daytona International Speedway Tours (Speedway Tour, All Access Tour and VIP Tour) in a professional and informative manner.

  2. Ensure safety of guests.

  3. Prepare trams at the start of the shift (i.e. check fuel, oil, water and all other fluids as necessary).

  4. Assist guests with special needs and ensure ADA compliance.

  5. Complete necessary paperwork (i.e. guest log sheet, incident and vehicle condition reports and closing sheets).

  6. Memorize and deliver various tour script narratives to guests in a clear and exciting presentation.

  7. Drive multi-unit trams, pickup trucks with single and double Featherlite trams and a 28 passenger bus to deliver daily tours and during event time.

  8. Drive Richard Petty Driving and Ride Experience guests to the infield and return to Tours area.

  9. Operate walkie-talkie radio in proper and professional manner for clear and concise communications with Tour team and Ticket Operations.

  10. Enhance guest's knowledge of Daytona International Speedway, NASCAR and motorsports in general.

  11.  Assist in training new Tour staff.

  12. Other duties as assigned and available to work during events at Daytona International Speedway with Event Tram Operations plus Speedway Show Car Operations.

    Certificates, Licenses and Registrations

  • CDL Class C with passenger endorsement.
  • CPR/Defibrillation course (can be completed at the onset of employment).
  • Clean driving record (verifiable by company background check).

Physical Demands

  • The employee must be able to occasionally lift and/or move 60 pounds (i.e. change a tram unit tire) and be able to work in all elements.

Added Candidate Attributes (a plus but not necessary)

  • Foreign language skills (French, Spanish, German, etc.).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a current CDL Class C with passenger endorsement license?

2. Do you have a current CPR/Defibrillation course certificate?

3. Are you fluent in a foreign language (French, Spanish, German, etc.). If so, which language(s)?

4. Are you willing and able to work weekends and long hours during event time as needed?

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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