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Sales & Marketing: Ticket Sales
Customer Care Specialist - Daytona International Speedway (Daytona Beach, FL)

Daytona International Speedway is the home of “The Great American Race”—the Daytona 500. The Daytona 500 is the biggest, richest and most prestigious race in America and annually kicks off the NASCAR Sprint Cup Series.  Although the Daytona 500 garners most of the attention, the enormous 480-acre motorsports complex boasts the most diverse schedule of racing on the globe—earning it the title of “World Center of Racing.”  In addition to nine major weekends of racing activity, featuring everything from NASCAR to the Rolex Sports Car Series to the American Motorcyclist Association and the World Karting Association, the Speedway is also booked for more than two solid months each year for testing and development of various race vehicles. Motorized meandering aside, rarely a week goes by that the Speedway grounds are not used for events that include civic and social gatherings, car shows, athletic games, photo “shoots,” production vehicle testing and police motorcycle training.

Job Summary:

Duties include interacting with customers in a professional and sales oriented manner, performing clerical/order entry work requiring application of various work methods and procedures, and familiarity with departmental functions, policies, and practices.  Provide for customer service, product upsell problem-solving and order processing via telephone and walk-ups.  Directly reports to Manager of Ticketing Services.  This position does not supervise any employees.

Essential Functions:

Performs any combination of the following duties according to specific departmental guidelines:

  1. Maintain/retain current business through outbound calls to create long-term customer – employee relationships
  2. Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer
  3. Create, sell and process a DAYTONA EXPERIENCE via FanTracker ticket software
  4. Extensive use of computer applications such as FanTracker reservation system and Microsoft programs

Additional Responsibilities:

May be asked to perform any of the duties below:

  1. Assist with offsite ticket sales / promotions
  2. Race weekend duties include but not limited to:  advance sales, will call and resolving customer issues, assist in training and oversight of event or seasonal staff
  3. Cash handling skills and general checks and balance knowledge
  4. Performs other such duties as may be assigned.

Knowledge, Skills, and Abilities:

  1. Ability to communicate effectively; excellent verbal, written and listening communication skills
  2. Ability to understand and carry out oral and written instructions and to request clarification when needed.
  3. Organizational and problem-solving skills
  4. Ability to meet the public well and to deal effectively with their questions or problems,
  5. Ability to establish and maintain effective working relationships with co-workers, employees, customers and officials in other departments.
  6. Ability to work alone or with others.
  7. Practice and maintain professional work ethics, attitude, and appearance.
  8. Proficient computer skills including knowledge of Microsoft applications
  9. Flexible schedule, able to work some evenings and weekends.  Open office hours 7 days a week 9:00am – 6:00pm with extended hours leading into event weekends.

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Facility Operations/Security: Event Guest Relations
Event Tram Ambassador: Seasonal- Event Time Only - Daytona International Speedway (Daytona Beach, Fl)







These positions are for the 2016 Race season here at the World Center of Racing, Daytona International Speedway. Please begin to apply now, those selected for interviews will be contacted in November 2015, and interviews will be conducted in late November into December.

EVENT TRAM AMBASSADOR rides on a tram to ensure guests remain seated while the tram is in motion. Assist guests as necessary and as directed by the tram plaza supervisors when loading and unloading trams at tram plazas. Ambassador alerts the driver immediately upon observing any unsafe movement of guests or incidents jeopardizing fan safety, equipment malfunction or failure. Ambassador must make PA announcements and play the designated PA message for each segment. Additionally you may be assigned to work as a plaza attendant.

Ambassadors and Attendants are only used during specified events during the race season, and will be assigned shifts based on needs by the Guest Services Department. Shifts range from 8 – 15 hours but depend on race finish times, and will pay a rate of $8.15 an hour.

 QUALIFICATIONS AND REQUIREMENTS FOR ALL POSITIONS:

  • Strong communications and customer service skills
  • Fast learner
  • Ability to work in a fast paced and high stress environment
  • Ability to work outdoors in changing weather conditions for extended periods
  • Must be able to work nights, weekends and holidays as assigned
  • Must be able to work Daytona 500 day, as well as other assigned events
  • Positive attitude, friendly and outgoing

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age

2. Yes/No: I am available to work events in January, February, March, and July

3. Yes/No: I understand that I may be required to stand long periods of time in changing weather conditions

4. Yes/No: I understand that this is an event based this is an event based that concludes at the end of the event week

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Facility Operations/Security: Facility/Venue Management
Manager of Credentials - Daytona International Speedway (Daytona Beach, Fl)

Summary

Daytona International Speedway is seeking a Manager of Credentials at the “World Center of Racing,” which hosts events including Speedweeks highlighted by the DAYTONA 500 and the Rolex 24 At Daytona, the Coke Zero 400 Weekend Powered By Coca-Cola in July and motorcycle events including the Daytona Supercross By Honda and Daytona 200.

Essential Duties/Functions

  • Process and arrange credentials for media, sponsors, employees and guests for Daytona International Speedway events.
  • Coordinate printing of all credential materials for events including credentials, stickers and parking passes.
  • Generate, approve and post credential application forms for both media and employees for all events.
  • Coordinate with various sanctioning bodies (including, but not limited to: ARCA, ASRA, CCS, IMSA, NASCAR and Red Bull Global Rallycross) on credential and parking pass needs prior to events
  • Maintain lists of credentialed media for all events and distribute to stakeholders as necessary.
  • Oversee, manage and direct the staff in the credential office, keeping a keen focus on providing exceptional customer service.
  • Oversee the logging and tracking of credentials in the TAMS computer credential system
  • Thoroughly research and approve media credential requests
  • Following events, request and secure proof of coverage from credentialed media outlets
  • Work closely with Guest Services and Security teams to develop and execute access policy for the new motorsports stadium.
  • Serving as primary clearing house for Daytona International Speedway licensing needs, working closely with the Public Relations and Marketing teams on licensing agreements and liaising with official photography and video footage licensors as requests are received.

 Skills Required

  • Bachelor of Arts degree preferred
  • Excellent organizational skills, prioritization and attention to detail
  • Professional written and verbal communication
  • Exceptional interpersonal skills
  • Ability to meet tight deadlines and work effectively in a high-pressure environment
  • Available to work non-traditional hours in conjunction with events

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Facility Operations/Security: Game Day/Event Staff
Seasonal Guided Garage Tour Guides - Daytona International Speedway (Daytona Beach, FL)

Qualifications:

  • Motorsports Enthusiasts / Knowledge of NASCAR
  • Outgoing Personality, Professional Appearance and a Positive Attitude
  • Ability to work long hours in all weather conditions
  • Must be able to stand for long periods of time
  • Must be able to work a flexible work schedule that includes nights and weekends
  • Ability to communicate clearly and precisely

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Facility Operations/Security: Game Day/Event Staff
Seasonal Ticket Office Ticket Processing Assistant - Daytona International Speedway (Daytona Beach, Fl)





 



Job Summary:
Assist ticket operations department with Ticket Fulfillment.

 

Essential Functions:
Performs any combination of the following duties according to specific departmental guidelines:

  1. Prepare prepaid tickets and passes for shipping.
  2. Coordinates mailing inserts.  Work with UPS mailing system.
  3. Provide support in Will Call.
  4. Assist with processing of ticket renewals.
  5. Assist Ticket Operations as needed.


Knowledge, Skills, and Abilities:

  1. Flexible schedule.
  2. Exceptional detail management skills required.
  3. Ability to communicate effectively, both orally and in writing.
  4. Ability to make smart, quick decisions and react well to change.
  5. Ability to analyze and solve problems.

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Finance: Financial/Data Analyst
Senior Director of Accounting - Daytona International Speedway (Daytona Beach, FL)

Daytona International Speedway is the home of “The Great American Race”—the Daytona 500. The Daytona 500 is the biggest, richest and most prestigious race in America and annually kicks off the NASCAR Sprint Cup Series.  Although the Daytona 500 garners most of the attention, the enormous 480-acre motorsports complex boasts the most diverse schedule of racing on the globe—earning it the title of “World Center of Racing.”  In addition to nine major weekends of racing activity, featuring everything from NASCAR to the Rolex Sports Car Series to the American Motorcyclist Association and the World Karting Association, the Speedway is also booked for more than two solid months each year for testing and development of various race vehicles. Motorized meandering aside, rarely a week goes by that the Speedway grounds are not used for events that include civic and social gatherings, car shows, athletic games, photo “shoots,” production vehicle testing and police motorcycle training.

SUMMARY:  Senior Director of Accounting is primarily responsible for preparation, review and communication of the business unit’s financial statements and controls, as well as, participating in the development and execution of the business unit’s strategic initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1)      Prepare, review and ensure the accuracy of monthly financial statements and supporting schedules, documentation and reconciliations required for monthly/quarterly/yearly close.

2)      Ensure compliance with external reporting standards (GAAP) and internal policies and procedures, including documentation and testing of Sarbanes-Oxley 404 controls.

3)      Clearly communicate and report results of operations to business unit department leaders and corporate finance, which include variance analysis and cause of change schedules.

4)      Prepare, review and communicate financial forecasts for current and future years.

5)      Prepare and review annual budgets.

6)      Providing financial leadership to business unit president and department leaders, including but not limited to, identifying and implementing innovative business solutions aligned to the vision, mission and objectives outlined in the Company’s strategic plan.  Further, preparing and presenting financial analysis and pro-forma reflecting the risks and opportunities of strategic projects resourced in the Company’s operating and capital plans.

7)      Preparation and timely filing of applicable tax responsibilities, including sales, tangible and intangible personal and real property.

SUPERVISORY RESPONSIBILITIES

Manage two employees in the Administration (Accounting) function.  Responsible for the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

Degree in Accounting from an accredited university with at least five years related experience, at least three of which involve supervisory responsibilities.  Must have a clear understanding and application of generally accepted accounting principles (GAAP).  Experience with publicly traded companies and or public accounting experience is a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Certified Public Accountant (C.P.A.) and/or Certified Management Accountant, preferred

OTHER PERSONAL ATTRIBUTES

The successful applicant will be able to demonstrate the following:

  • Superb leadership, management and interpersonal skills
  • Strong technical skills with a focus in accounting, finance, analysis, forecasting and budgeting
  • Effective communication to all levels of management at the business unit and corporate
  • High personal and professional standards of ethics and integrity

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please state your salary expectations.

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Facility Operations/Security: Game Day/Event Staff
Tram Drivers: Seasonal – Event Time Only - Daytona International Speedway (Daytona Beach, Fl)







These positions are for the 2016 Race season here at the World Center of Racing, Daytona International Speedway. Please begin to apply now, those selected for interviews will be contacted in November 2015, and interviews will be conducted in late November into December.

EVENT TRAM DRIVER is responsible for driving trucks and/or tractors that pull trams on an assigned route. Additionally a driver may be assigned as a van or bus driver for a designated route. All drivers must have a valid Class A, B, or C CDL with Passenger endorsement with current physical. Drivers must pass a Motor Vehicle Report before being considered.

Tram Drivers are only used during specified events during the race season, and will be assigned shifts based on needs by the Guest Services Department. Shifts range from 8 – 15 hours but depend on race finish times, and will pay a rate of $10.00 an hour.

 QUALIFICATIONS AND REQUIREMENTS FOR ALL POSITIONS:

  • Must possess a Class A, B, or C CDL with Passenger Endorsement
  • Must be able to work Daytona 500 day, as well as other assigned events
  • Strong communications and customer service skills
  • Fast learner
  • Ability to work in a fast paced and high stress environment
  • Ability to work outdoors in changing weather conditions for extended periods
  • Must be able to work nights, weekends and holidays as assigned
  • Positive attitude, friendly and outgoing

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I currently possess a Class A, B, or C CDL with Passenger Endorsement?

2. Yes/No: I am at least 18 years of age

3. Yes/No: I am available to work events in January, February, March, and July

4. Yes/ No: I understand that I may be required to drive long periods of time in changing weather conditions

5. Yes/ No: I understand that this is an event based this is an event based that concludes at the end of the event week

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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