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Facility Operations/Security: Game Day/Event Staff
Admissions Fan Crew - Daytona International Speedway (Daytona Beach, FL)

Daytona International Speedway is the home of “The Great American Race” – the DAYTONA 500. Through the season-opening NASCAR Sprint Cup event garners the largest audience in motorsports.  The enormous 480 acre motorsports complex is in the middle of a massive $400 million renovation called DAYTONA Rising. Once DAYTONA Rising is complete in January 2016 it will be host to the only Stadium Experience in racing.  Daytona International Speedway is currently looking for motivated and outgoing crew that will deliver the best experience in motorsports!

Admissions Fan Crew:

The role of an Admissions Fan Crew member is a multi-function position.  Crew members will be Bag Checkers, Ticket Takers, or both depending on event scheduling.

Bag Checkers check Guest’s bags for items that are prohibited inside Daytona International Speedway and the Sprint FANZONE. Ticket Takers will verify Guest’s tickets and credentials for valid entry and re-entry into Daytona International Speedway and the Sprint FANZONE.

The position contributes to the efficiency and effectiveness of activities at Daytona International Speedway and its ability to deliver consistently high quality service to every Guest.

Shift length: 8-12 hours depending on specific event needs

Qualifications/Requirements:

o   Customer service experience preferred

o   Strong communication skills

o   Fast learner

o   Ability to work in a faced paced & high stress environment

o   Ability to be on feet in variable weather for extended periods of time

o   Must be able to work nights, weekends and holidays as assigned

o   Friendly, outgoing, and personable

Admissions Fan Crew is a seasonal/temporary event based position. However, this position will require non-event day shifts.  Shifts and hours will vary depending on specific event needs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age.

2. Yes/No: I understand that I may be required to stand long periods of time.

3. Yes/No: I understand that I will be assigned outdoors that is open to changing weather conditions (rain, heat, wind, etc.)

4. Yes/No: I understand that this is an event based position that concludes at the end of the event week.

5. Yes/No: have you ever been convicted of, or plead guilty or no contest to a crime? If yes, give dates and explain. A conviction will not necessarily disqualify you from employment.

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Sales & Marketing: Sales & Marketing Management
Client Services Coordinator - Daytona International Speedway (Daytona Beach, FL)

JOB SUMMARY
The Client Services Coordinator is responsible for a variety of functions in support of the Daytona International Speedway Sales Department. This person must be extremely detailed with a strong willingness to learn, and a desire to work in a fast-paced team environment.

ESSENTIAL FUNCTIONS
      ·   Support all aspects of the sales process for the Sales Team
      ·   Provide support during events in suites and premium hospitality locations
      ·   Assist in overseeing fulfillment of corporate hospitality and partnership assets
      ·   Oversight of Midway display layout, load-in/out logistics, and direct interaction with vendors  
      ·   Contract creation and entry into corporate database system
      ·   Accurate and timely fulfillment of corporate assets such as tickets and parking
      ·   Creation and processing of contracts and orders in the corporate sales systems (FanTracker & EBMS)     
      ·   Assist with Special Projects as needed
      ·   Manage details of client activation including inventory layouts and certificates of insurance
      ·   Manage reporting from database system
      ·   Work closely with multiple departments within organization including Ticketing, Accounting, Legal,  
          Operations, Security, and Guest Services

QUALIFICATIONS AND REQUIREMENTS
      ·   4 year college degree
      ·   Must have a strong work ethic and willingness to learn sales systems and databases
      ·   Highly self motivated with a strong work ethic and the ability to thrive in a high pressure, fast paced  
          environment
      ·   Detail oriented, with exceptional communication skills (telephone and in-person)
      ·   Ability to handle heavy phone volume, both inbound and outbound
      ·   Ability to work long and flexible hours, including all major event weekends and some evenings
      ·   Adhere to the policies and procedures of the department and facility
      ·   Strong computer skills in all aspects of Microsoft Office
      ·   Must be a team player, self-starter, aggressive and professional

This job description reflects the general details of the specific job identified and is not necessarily a complete listing of all the work requirements that may be involved in the job.

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Sales & Marketing: Client Relations/Customer Service
Customer Care Specialist (Seasonal) - Daytona International Speedway (Daytona Beach, FL)

Job Summary:
Duties include interacting with customers in a professional and sales oriented manner, performing clerical/order entry work requiring application of various work methods and procedures, and familiarity with departmental functions, policies, and practices. Provide for customer service, product upsell and order processing via telephone, mail, and walk-ups. Directly reports to Sales Manager. This position does not supervise any employees.

Essential Functions:
Performs any combination of the following duties according to specific departmental guidelines:

1. Maintain/retain current business through outbound calls to create long-term customer – employee relationships
2. Practice of Needs Based Selling techniques through superior customer service, focusing on the customers needs and educating
3. Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer
4. Create, sell and process a DAYTONA EXPERIENCE via FanTracker ticket software
5. Operates computer, typewriter, calculator, copier, and/or other office machines
6. Assist with offsite ticket sales / promotions

Additional Responsibilities:
May be asked to perform any of the duties below:

1. Verify and/or compile ticket mailings
2. Race weekend duties include but not limited to: setup of remote ticket buildings, ticket counting & window balancing, advance sales, will call and resolving customer issues
3. Cash handling skills and general checks and balance knowledge
4. Performs other such duties as may be assigned.

Knowledge, Skills, and Abilities:

1. Ability to communicate effectively; excellent verbal, written and listening communication skills
2. Ability to understand and carry out oral and written instructions and to request clarification when needed.
3. Organizational and problem-solving skills
4. Ability to meet the public well and to deal effectively with their questions or problems, seeking assistance when needed.
5. Ability to establish and maintain effective working relationships with co-workers, employees, customers and officials in other departments.
6. Ability to work alone or with others.
7. Practice and maintain professional work ethics, attitude, and appearance.
8. Proficient computer skills including knowledge of Microsoft applications
9. Flexible schedule, able to work some evenings and weekends. Open office hours 7 days a week 9:00am – 7:00pm

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Facility Operations/Security: Security
Security and Parking Event Staff - Event/Temporary - Daytona International Speedway (Daytona Beach, FL)

Daytona International Speedway is the home of "The Great American Race" - the Daytona 500. Though the season-opening NASCAR Sprint Cup event garners most of the attention - as well as the largest audience in motorsports - the enormous 480-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." In addition to eight major weekends of racing activity, rarely a week goes by that the Speedway grounds are not used for events that include civic and social gatherings, car shows, photo "shoots," production vehicle testing and police motorcycle training.

Security Officer: Provide visible security presence to guests and employees. Locking/unlocking doors and gates at appropriate times. Screen all persons entering ticketed and/or secure areas for valid credentials/tickets. Assist guests with questions regarding directions, information about the facility, parking and disabled assistance. Posts are located throughout Speedway properties.

Parking Staff: Serve as positive first point of contact with guests. Direct vehicle and pedestrian traffic flow to proper areas. Assist guests with questions regarding directions, information about the facility, parking and disabled assistance. Posts are located throughout Speedway properties.

Qualifications/Requirements:
• High School Diploma or equivalent
• Strong communication skills
• Customer service experience
• Ability to work outdoors in changing weather conditions
• Ability to stand for long periods of time in excess of 8 hours at a time
• Positive attitude!

Valid Driver’s License

This is a temporary, event based position. Shifts and hours will vary based on our event needs. You need not reapply if you have worked for the Security Department in 2014.

Please only apply if you will be available to work January 1, 2015 - March 18, 2015.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age.

2. Yes/No: I understand that I may be required to stand for long periods of time.

3. Yes/No: I understand that I may be assigned to an area that is outdoors and open to changing weather conditions.

4. Yes/No: I understand this is a temporary, event-based position.

5. Please indicate your 1st and 2nd preference of work areas (Security Officer or Parking Staff):

6. Please indicate your availability, including days and times you are available:

7. Yes/No: I am available to work overnight shifts.

8. Yes/No: I am available to work year round if needed.

9. How did you hear of this position?

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Sales & Marketing: Ticket Sales
Ticket Sales - Event Time (Seasonal) - Daytona International Speedway (Daytona Beach, FL)

Daytona International Speedway is the home of “The Great American Race” – the DAYTONA 500! The season-opening NASCAR Sprint Cup event garners the largest audience in motorsports. The enormous 480 acre motorsports complex is in the middle of a massive $400 million renovation called Daytona Rising. Once Daytona Rising is complete in January 2016, it will be host to the only Stadium Experience in racing! Daytona International Speedway is currently looking for motivated and outgoing team members that will deliver the best experience in motorsports!

Job Summary:

Duties include interacting with customers in a professional and sales oriented manner.  Provide customer service, product upsell and order processing to drive/walk-ups.  This position does not supervise any employees. This position is during event time only.

Essential Functions:

Performs any combination of the following duties according to specific departmental guidelines:

  1. Strong communication skills
  2. Provide exceptional customer service.    
  3. Previous cash and credit card handling skills.
  4. Ability to work outdoors in changing weather conditions.
  5. Positive attitude.

Knowledge, Skills, and Abilities:

  1. Ability to communicate in an effective and professional manner.
  2. Understanding of Facility and general race knowledge.
  3. Flexible schedule, able to work evenings and weekends.

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Facility Operations/Security: Truck Driver
Tour Guide and Driver (part-time) - Daytona International Speedway (Daytona Beach, FL)

Summary

Conduct guided tours of Daytona International Speedway.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

  1. Conduct Daytona International Speedway Tours (Speedway Tour, All Access Tour and VIP Tour) in a professional and informative manner.
  2. Ensure safety of guests.
  3. Prepare trams at the start of the shift (i.e. check fuel, oil, water and all other fluids as necessary).
  4. Assist guests with special needs and ensure ADA compliance.
  5. Complete necessary paperwork (i.e. guest log sheet, incident and vehicle condition reports and closing sheets).
  6. Memorize and deliver various tour script narratives to guests in a clear and exciting presentation.
  7. Drive multi-unit trams, pickup trucks with single and double Featherlite trams and a 28 passenger bus to deliver daily tours and during event time.
  8. Drive Richard Petty Driving and Ride Experience guests to the infield and return to Tours area.
  9. Operate walkie-talkie radio in proper and professional manner for clear and concise communications with Tour team and Ticket Operations.
  10. Enhance guest's knowledge of Daytona International Speedway, NASCAR and motorsports in general.
  11. Assist in training new Tour staff.
  12. Other duties as assigned and available to work during events at Daytona International Speedway with Event Tram Operations plus Speedway Show Car Operations.

Certificates, Licenses and Registrations

  • CDL Class C with passenger endorsement.
  • CPR/Defibrillation course (can be completed at the onset of employment).
  • Clean driving record (verifiable by company background check).

Physical Demands

  • The employee must be able to occasionally lift and/or move 60 pounds (i.e. change a tram unit tire) and be able to work in all elements.

Added Candidate Attributes (a plus but not necessary)

  • Foreign language skills (French, Spanish, German, etc.).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a current CDL Class C with passenger endorsement license?

2. Do you have a current CPR/Defibrillation course certificate?

3. Are you fluent in a foreign language (French, Spanish, German, etc.). If so, which language(s)?

4. Are you willing and able to work weekends and long hours during event time as needed?

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Facility Operations/Security: Game Day/Event Staff
Volunteer Groups for Tram Operations- Non Profit Organizations - Daytona International Speedway (Daytona Beach, FL)







If you are part of a Non-Profit group and you are looking for a new way to raise funds, Daytona International Speedway has the answer for you!

We are currently seeking new groups to participate within the Tram Operations Department of Guest Services at Daytona International Speedway. We are currently looking for groups to fill a variety of positions such as Tram Ambassadors, Tram Stop Attendants, and anyone with a CDL with Passenger Endorsement for Tram/Bus Drivers. These are all great opportunities for your group to maximize profits and be a part of the action. DIS will provide your group a fun, fast-paced, and exciting environment to reach your fund raising goals!

Job Responsibilities:
      ·   SAFELY assist with the transportation of guests within the DIS venue.
      ·   Greet all guests with a smile and engage them accordingly.
      ·   Assist guests with the boarding and unloading process.
      ·   Possess some knowledge of facilities and overall property layout.
      ·   Answer questions about various DIS tram routes and event day happening.
      ·   Inspect overall safety, appearance, and cleanliness of all vehicles/Loading Areas and report any issues 
          to your group supervisor.
      ·   Handle special requests as assigned by your group supervisor.
      ·   Drive tram/shuttle bus routes. (Only for those that possess a CDL with Passenger Endorsement)

Listed below are the answers to a few of our most commonly asked questions. This information will give you an overview of our program and what you need to know to get your organization involved in the events at Daytona International Speedway.

What does my group need to get started?

Fantastic, committed, hardworking volunteers who are at least 18 years of age, 21 to drive a Tram/Bus.  Certification that the organization is a non- profit, tax exempt organization as defined in Section 501(c)3 of the Internal Revenue Code. Lastly, a designated group leader, in charge of the entire group.

What positions will my group be able to volunteer for? How much can my group earn?

Your group has an opportunity to volunteer as Tram Ambassadors, Tram Stop Attendants, and anyone with a CDL with Passenger Endorsement for Tram/Bus Drivers. Pay is determined by the number your group is able to provide.

Do you provide training?

YES! Unfortunately though at this time we will only be able to take groups that can make prior on-site trainings at Daytona International Speedway. If group members do not complete the training, they are unable to work.

How to apply?

Instead of uploading a resume , please provide general information on your organization – what you do, where they are based and contact information.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you a 501(c)3 non-profit?

2. How many participating members (at least 18 years of age) are in your group?

3. How many participating members have a CDL license with Passenger Endorsement (Must be 21 years of age)?

4. YES/NO: Has your group participated in a similar program before?

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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