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Account Executive – Ticket Sales - Homestead-Miami Speedway (Homestead, FL)

The Speedway has been open since 1995 following an initiative to spur economic recovery in the aftermath of Hurricane Andrew.  The 650-acre facility is active more than 280 days per year and will host NASCAR’s championship races during Ford Championship Weekend (November 14-16, 2014) for the 13th consecutive year.  The NASCAR Sprint Cup Series championship Ford EcoBoost 400 is broadcast live on TV and radio to 200 countries in 24 languages.  Homestead-Miami Speedway, featuring a 1.5-mile oval and 2.21-mile road course, generates more than $250 million annually for the region.

FUNCTION/RESPONSIBILITIES:

  • Sales of single-day and multi-day ticket packages, as well as group tickets and premium seating, to individuals, businesses, churches, civic organizations, etc.
  • Under direction of the Director of Ticket Sales, assist in the planning and development of, in accordance with budget guidelines, a regional and local sales plan and initiatives for event related activities at HMS. Such activities shall include, but not limited to club seats, group sales packages, chalets, suites, and other revenue generating opportunities
  • Assist with maintaining hospitality inventory database (update hospitality & signage layouts, and communicate with Americrown, OPS (sign shop), and appropriate vendors)
  • With Director of Ticket Sales, oversee all facets of entertainment on race weekends. Work with the event staff including interns, volunteers, and other HMS staff, including Americrown and other vendors required to ensure that mutually agreed to, or contractually specified, obligations to the customer are performed at a level that meets or exceeds customer expectations. Responsibilities include, but are not limited to overseeing pit tours, coordination of driver appearances, etc. During events, be available for the customers for questions, additional requests, etc
  • Assist with implementation of the hospitality and suite renewal process. Process includes, but not limited to, development of correspondence, information included in packet, and tracking process with follow-up plan
  • Coordinate volunteer/Hospitality Concierge program: recruitment, training, scheduling.  Ensure all concierge supplies are ordered and in-house
  • Assist Director of Ticket Sales, as directed, to provide for the accurate financial and control procedures of various sales activities. Maintain appropriate files on customer services/obligations
  • Prospect and qualify all potential sales opportunities in addition to the leads you are provided
  • Extensive cold calling to potential season ticket, group ticket and premium seating prospects on a daily basis (minimum of 50 outbound phone calls daily)
  • Face to face selling
  • Continually prospect for new business opportunities
  • Network with local business in an effort to acquire sales leads
  • Maintain a prospect database and track new sales leads
  • Provide daily, weekly and monthly report to the Director as a way of monitoring own job performance
  • Actively pursue new targets for Champions Club and Media Center rental.
  • Main point person for any non-race weekend paid Champions Club and Media Center rental
  • Coordinate with operations department on facility rentals ensuring customer needs are met
  • Track all individual sales personally as a guidance for own personal job performance
  • Build relationships to provide referrals and repeat business
  • Recognize future sales opportunities
  • Development of creative programs to target specific community organizations for groups
  • Set appointments, show seats, and give track tours with the intent to close business
  • Represent the track at various community events, such as festivals, sporting events, etc. with the responsibility of informing the community about the track, and marketing ticket sales packages and promotions
  • Answer incoming single game calls with the ability to up-sell callers into packages, groups, and premium seating opportunities
  • Provide excellent customer service to prospects and current clients over the phone and at games Work races and events on nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
  • Assist customer service efforts (mailing invoices, tickets, etc…)
  • Attend weekly sales meetings
  • Perform other duties and responsibilities as assigned

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Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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