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Sales & Marketing: Ticket Sales
Account Executive, Ticket Sales - Phoenix International Raceway (Avondale, AZ)

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Provide superior care and service to internal and external customers.

  • Perform quality work within deadlines with or without direct supervision.

  • Interact professionally with other employees, customers and vendors.

  • Work effectively as a team contributor on all assignments.

  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Purpose

Ticket Sales Account Executives are responsible for increasing attendance and incremental revenue through outbound consumer sales efforts for all Phoenix Raceway’s motorsports events. Ticket Sales Account Executives will manage and grow the organization’s consumer ticket base and cultivate relationships with Phoenix Raceway fans.  Ticket Sales Account Executive will also be responsible for attending lead generation events throughout the community as needed (i.e., chamber events, ticket promotion events, trade shows, etc.). The Ticket Sales Account Executive position is a full-time role involving event weekend and occasional extended weekday hours as needed.

Supervisory Responsibilities

None.

Responsibilities/Duties/Functions/Tasks

  • Take a leadership role in our outbound ticket sales program by maintaining a minimum of 60 calls per day
  • Creates new markets for season ticket sales, consumer tickets sales, and tours through industry research, cold/warm calls, outside sales meetings, and networking lead generation
  • Maintains existing customer accounts and develops new customer accounts
  • Creates opportunities to quote package pricing and follows up with customer requirements to ensure the ticket package fits their needs
  • Process orders and invoices using FanTracker ticket software
  • Establishes professional customer relationships with appropriate customer personnel
  • Submits weekly activity call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships
  • Follows up with non-renewals and lapsed customers with sale options
  • Sets and maintains a weekly ticket sales goal
  • Post event evaluation of overall customer’s experience and renewal follow up
  • Work on consumer outbound call campaigns when needed to increase overall ticket sales
  • Maintain CRM records for consumer accounts, group customers and prospects
  • Support Raceway staff during event weekends as needed 

Performance Measures

  • Ticket sales targets defined by event weekend

  • Courtesy and diplomacy with internal and external customers;

  • Attendance and punctuality;

  • Meeting deadlines;

  • Attention to detail.

Qualifications   

  • Bachelor’s degree in Sales/Marketing field or 2 years related experience in sales
  • Effective communication, organizational, analytical, and time management skills
  • Professional in appearance and communication (written – verbal – presentation)
  • Ability to work well under pressure.
  • Professional appearance and demeanor.
  • Contagious and positive attitude.
  • Ability to work evenings, and weekends as scheduled.
  • Proficient in Microsoft Office Products and Outlook

Work Requirements

Usual office working conditions.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, functions and tasks.

Special Position Requirements

Position may require travel as needed, holiday, and weekend work.

ISC is proud to be an equal opportunity workplace committed to pursuing and hiring a diverse workforce

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Communications: Corporate Communications
Communications Coordinator - Phoenix International Raceway (Avondale, AZ)

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform superior care and service to internal and external customers.

  • Perform quality work with deadlines with or without direct supervision.

  • Interact professionally with other employees, customers and vendors.

  • Work effectively as a team contributor on all assignments.

  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

  • Ability to manage multiple projects at one time.

Position Purpose

The Communications Coordinator will implement and help manage specific projects related to the successful execution of Phoenix International Raceway communications and outreach, securing high volume placement, and identifying opportunities. The Coordinator will also assist in developing successful short-and long-term communications strategies.

The role requires strong interpersonal skills and excellent verbal and written communication skills.

Supervisory Responsibilities

  • Management of temporary seasonal media center personnel

Responsibilities/Duties/Functions/Tasks

  • Creating and implementing strategic and integrated communications plans using a wide range  of communications tactics to support programmatic and organizational efforts

  • Conceptualizing compelling story ideas and drafting well-researched story pitches that result in media placements

  • Drafting, editing and disseminating communications materials such as press releases, media/photo advisories, website and other materials as required

  • Building and maintaining strong working relationships with local and national media, as well as fellow communications professionals within the motorsports community

  • Arranging, participating, and covering radio, print, online and television interviews/appearances as required

  • Working with Senior Manager of Communications to manage all media credentials application approvals and processes

  • Coordinating specific public relations tasks and/or events with other departments and managing the implementation of these projects as necessary

  • Ability to plan and execute event coordination with multiple internal and external stakeholders

  • Managing all media center logistics, processes and staff for all event weekends

  • Developing strong relationships with other NASCAR tracks. Serving as liaison and point of contact for track relationships.

  • Managing proactive and ongoing NASCAR/ISC industry relationships.

  • Working with Senior Manager of Communications and Consumer Marketing department to develop and implement creative and engaging digital communication plans

  • Media guide and souvenir program production.

  • Other duties as assigned.

Performance Measures

Generate incremental increases in media exposure through increased number of live TV news hits and local print media coverage during race weekend.

Work across the organization to create measurable goals for promotional events (i.e. driver appearances, press conferences) and identify strategies to meet and exceed those goals.

Qualifications

BA/BS, Communications or related; 1-3 years of communications/public relations experience

Proficient in Microsoft Office Suite

Work Requirements

Usual office working conditions.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, functions and tasks.

Special Position Requirements

Available to work all professional race event weekends.

Position may require travel as requested.

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Facility Operations/Security: Security
Event Security – Seasonal - Phoenix International Raceway (Avondale, AZ)

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Provide superior care and service to internal and external customers.

  • Perform quality work within deadlines with or without direct supervision.

  • Interact professionally with other employees, customers and vendors.

  • Work effectively as a team contributor on all assignments.

  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Purpose

 Phoenix Raceway is seeking highly-motivated and dedicated professionals to join our Event Security department. The primary responsibility of this position is to keep our guests and property safe and secure during our NASCAR race and other events that occur during the spring and fall months.

Responsibilities/Duties/Functions/Tasks

  • Provide visible security presence to guests and employees

  • Screen all persons entering ticketed and/or secure areas for valid credentials/tickets

    • Help keep PIR guests and property safe and secure

    • Assist guests with questions regarding directions, information about the facility, parking and disabled assistance

•     Report emergencies to track Unified Command Center
•     Responds to requests for help
•     Enforce speedway policies and procedures
•     Various additional tasks as assigned

 

Performance Measures

  • Courtesy and diplomacy with internal and external customers;

  • Attendance and punctuality;

  • Attention to detail.

Qualifications    

  • Highly and self-motivated with a desire to be successful

  • Excellent verbal communication skills with the ability to speak and read English

  • Neat and clean appearance

  • Positive attitude and great work ethic

  • Ability to work well within a team environment

  • Flexibility to work weekends and nights

  • The ability to work long hours on your feet in an outdoor setting

  • Must be able to work with the public and be able to solve problems

Work Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, functions and tasks.

Special Position Requirements

Position may include holiday and weekend work.

Additional Information
All Shifts Needed

ISC is proud to be an equal opportunity workplace committed to pursuing and hiring a diverse workforce

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Sales & Marketing: Ticket Sales Management
Manager, Ticket Sales - Phoenix International Raceway (Avondale, AZ)

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Provide superior care and service to internal and external customers.

  • Perform quality work within deadlines with or without direct supervision.

  • Interact professionally with other employees, customers and vendors.

  • Work effectively as a team contributor on all assignments.

  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Purpose

Ticket Sales Manager is responsible for increasing attendance and incremental revenue through outbound consumer sales efforts for all Phoenix Raceway’s motorsports events. The Ticket Sales Manager will assist in building a sales culture within the ticket sales team conducive to hitting the company’s overall sales goals.  Ticket Sales Manager will maintain and grow the organization’s consumer ticket base and cultivate relationships with Phoenix Raceway fans.  Ticket Sales Manager will also be responsible for attending lead generation events throughout the community as needed (i.e., chamber events, ticket promotion events, trade shows, etc.). The Ticket Sales Manager position is a full-time role involving event weekend and occasional extended weekday hours as needed.

Supervisory Responsibilities

None.

Responsibilities/Duties/Functions/Tasks

  • Serve as the leader amongst the sales team providing training, sales motivation, and developing creative ideas to increase sales
  • Take a leadership role in our outbound ticket sales program by maintaining a minimum of 60 calls per day
  • Creates new markets for season ticket sales, consumer tickets sales, and tours through industry research, cold/warm calls, outside sales meetings, and networking lead generation
  • Develops a list of prospects from resource materials and company records
  • Maintains existing customer accounts and develops new customer accounts
  • Creates opportunities to quote package pricing and follows up with customer requirements to ensure the ticket package fits their needs
  • Process orders and invoices using FanTracker ticket software
  • Establishes professional customer relationships with appropriate customer personnel
  • Submits weekly activity call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships
  • Follows up with non-renewals and lapsed customers with sale options
  • Sets and maintains a weekly ticket sales goal
  • Post event evaluation of overall customer’s experience and renewal follow up
  • Work on consumer outbound call campaigns when needed to increase overall ticket sales
  • Maintain CRM records for consumer accounts, group customers and prospects
  • Support Raceway staff during event weekends as needed 

Performance Measures

  • Ticket sales targets defined by event weekend

  • Courtesy and diplomacy with internal and external customers;

  • Attendance and punctuality;

  • Meeting deadlines;

  • Attention to detail.

Qualifications   

  • Bachelor’s degree in Sales/Marketing field or 2 years related experience in sales
  • Effective communication, organizational, analytical, and time management skills
  • Professional in appearance and communication (written – verbal – presentation)
  • Ability to work well under pressure.
  • Professional appearance and demeanor.
  • Contagious and positive attitude.
  • Ability to work evenings, and weekends as scheduled.
  • Proficient in Microsoft Office Products and Outlook

Work Requirements

Usual office working conditions.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, functions and tasks.

Special Position Requirements

Position may require travel as needed, holiday, and weekend work.

ISC is proud to be an equal opportunity workplace committed to pursuing and hiring a diverse workforce.

Apply for this position     |      Go back job listings


Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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