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Concessions/Catering: Server/Concessions
Concession Supervisors- Seasonal - Americrown- Richmond International Raceway (Richmond, VA)









Now hiring concessions supervisors and leads for Richmond International Raceway! Qualified candidates will be hard workers that can handle a fast paced, team environment.

Duties include but are not limited to:

  • Transporting Product
  • Working with Not for Profit Organizations
  • Inventory
  • Location set up
  • Cleaning locations
  • Transfers
  • Monitoring product levels throughout events
  • Monitoring line speed
  • Monitoring cash handling
  • Work with Credit Card Terminals
  • End of night reconciliation

If you have what it takes to work at the world’s premier racing venue, please submit your resume for consideration.

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Communications: Corporate Communications
Director of Communications - Richmond International Raceway (Richmond, VA)

SUMMARY  

Develops and oversees public relations efforts for Richmond International Raceway to assure the following duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following

  • Serves as spokesperson for Richmond International Raceway

  • Develops relationships with local, regional and national media to better position the company, creating the interest with targeted media outlets in producing content highlighting track activities

  • Is the Editor of all publications created by RIR, digital and print, including but not limited to Event Programs, Web Site, Blog and all Social Media

  • Works with the Director of Ticket Operations and Guest Services to push on-sale information and auxiliary sales literature such as ticket brochures and distributions lists, and other internal items as needed

  • Works with Consumer Marketing on coordinating the PR for all events and special events with RICHMOND NATION stakeholders

  • Supervises credential coordinator in issuance of all event credentials

  • Observes community activities and news reports to upper management as they pertain to RIR

  • Is engaged with various community groups centered on improvement of areas surrounding RIR

  • Coordinates donations to different charities for auctions and other support fundraisers

  • Oversees all media center and press box operations on event days; manages event staff

  • Coordinates all aspects of the Fan Advisory Board program and assists in fan feedback messaging and direct interaction with fans on customer issues along with other members of RIR staff

  • Lead role in event communications with outside vendors

  • Other duties, as assigned, by President or Vice President of Marketing / Communication

SUPERVISORY RESPONSIBILITIES

  • Directly supervises one (1) full-time employee along with additional part time employees and/or interns

  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; Master’s Degree preferred.  Experience with a Professional/College Sports franchise and/or agency is strongly preferred.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel; and talk or hear.  The employee frequently is required to walk.  The employee is occasionally required to stand and reach with hands and arms.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and color vision.   

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

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Sales & Marketing: Ticket Sales Management
Director of Ticket Sales and Guest Services - Richmond International Raceway (Richmond, VA)

Richmond International Raceway Vision Statement:  Be America’s Premier Short Track by developing a thrilling, memorable and unparalleled guest experience.

 

Summary of Job:

The Director of Ticket Sales and Guest Services is responsible for managing and overseeing all aspects of RIR ticket operations, including the day-to-day operations along with box office management on race weekends and at other special events.   This positon also manages the Guest Services team on race weekend which includes the Guest Services booths and on-site fan transportation.

Essential Responsibilities and Duties:

  • Supervise, operate and manage all aspects of RIR’s Ticket Office Operations and Guest Services
  • Responsibilities include hiring, training, and overseeing the management process for a full-time ticket office representative, a part-time guest services manager and intern
  • Supervise, manage and utilize the FanTracker ticketing software system to maximize ticket revenue opportunities during renewals, on-sale periods and one-off promotional offers
  • Responsible for box office operations during race weekends and during other special events including all aspects of ticket fulfillment and campground management.
  • Develop pricing models for RIR grandstand seating areas as well as the campgrounds
  • Works with track-level team to develop sale strategies, set ticket & camping prices to maximize revenues
  • Develop, manage and maintain financial reports for the Ticket Office on a daily, weekly, monthly, quarterly and annual basis to assist with overall revenue analysis
  • As RIR’s primary contact, manage the day-to-day relationship with ISC’s Contact Center as well as manage call campaigns to provide pricing and packaging updates, draft talking points and marketing messaging, and implement new programs to drive incremental sales
  • Collaborate with the Consumer Marketing team on promotional ticket ideas and sales strategies as well as attend the Sales & Marketing Team meetings
  • Work closely with the Consumer Marketing Team to insure that all online ticket information is up to date and system is functioning correctly
  • Working with the Consumer Marketing & Corporate Sales teams, plan and prepare a yearly ticket sales calendar with renewal dates, on-sale dates and payment plan deadlines
  • Work with all departments to maintain & develop a high level of customer service for all ticket holders
  • Collaborate with the Guest Services Manager on the overall Guest Service plan, training programs & materials and budget development
  • Review Guest Services literature each season and train service groups in preparation for race weekend
  • Manage the Guest Service locations on race weekend to provide extraordinary customer service to all fans and provide efficient shuttle service for guests
  • Maintain and develop relationships with Richmond Nation members, ticket holders and campers
  • Assure direct reports are being held accountable to all assigned tasks and responsibilities according to established goals & deadlines
  • Working with the Director of Accounting; ensure the ticket office is in compliance with all internal control policies.
  • Other duties as assigned by Vice President of Sales & Marketing

Qualifications and Requirements:

  • The successful candidate will possess a Bachelor’s Degree in Business, Marketing, Sports Management or related field as well as four or more years of experience in supervisory role working in a ticket or box office environment
  • Excellent leadership skills with abilities to resolve complex problems, understand the importance of structure, organization, resource management, and complete tasks in a timely manner
  • Intermediate level user of Microsoft Excel, Access and other similar tools necessary to efficiently analyze large data sets and identify trends.
  • Must have solid written & verbal communication, outstanding interpersonal and customer service skills
  • Must be able to work accurately, with interruptions, to meet deadlines
  • Ability to pay close attention to detail with a high degree of accuracy
  • Must be able to exercise flexibility, initiative and good judgment
  • Ability to manage a department in a changing organization & environment
  • Must be detail-oriented and have the ability to meet tight deadlines
  • Must possess strong organizational skills and the ability to work on multiple projects simultaneously
  • Ability to work evenings and weekends as the needs of the business require

Richmond International Raceway offers a competitive salary and benefits package. If you wish to be a part of this exciting, fast paced organization and you meet the requirements listed above, please reply with a resume, cover letter and salary requirements. NO PHONE CALLS OR E-MAILS PLEASE.

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Sales & Marketing: Sales & Marketing Management
Senior Manager of Business Development - Richmond International Raceway (Richmond, VA)

Richmond International Raceway is seeking a creative, highly organized, self-motivated and aggressive sales professional with corporate sales knowledge to join their Business Development team.  RIR is looking for an individual with a proven track record of sales success and existing contacts in the local Richmond market and surrounding regions (Washington, DC and Tidewater).  Candidate will develop and create new relationships that will result in corporate partnerships that support two NASCAR weekends at Richmond International Raceway and other opportunities within the Complex throughout the year. Additionally, this person will help work with existing partners to ensure top level customer satisfaction and further generate referral based business.

The candidate will report directly to the Senior Director of Business Development.  This position will work directly at Richmond International Raceway in Richmond, VA.

 

Job Duties include but are not limited to the following:

  • Sell corporate partnerships and other activation options to local, state, regional and national businesses.

  • Research and develop new sales opportunities.

  • Develop an on-going working relationship with current sponsors/partners to grow their business and expand to other ISC facilities.

  • Creatively build marketing platforms that meet the initiatives of the client.

  • Establish relationships with NASCAR stakeholders to build both the RIR and the candidates brand.

  • Execute contract process from development through payment.

  • Manage accounts from inception through race weekend activation.

  • Cold calling, face to face meetings, telemarketing, networking, etc. to generate new sales opportunities.

  • Weekly sales quota and prospect reporting.

  • Assist and work efficiently with all departments at Richmond International Raceway for the purpose of assuring growth, increased productivity, product and service development, profitability, and guest satisfaction

 

Qualifications and Requirements:

  • The successful candidate will possess a Bachelor’s Degree in Business, Marketing, Sports Management or related field as well as four or more years as a successful sales representative.

  • Excellent leadership skills with abilities to resolve diverse problems, to understand the importance of structure, organization, resource management and complete tasks in a timely manner

  • Must have solid written & verbal communication, outstanding interpersonal and customer service skills.

  • Must be able to work accurately, with interruptions, to meet deadlines

  • Ability to pay close attention to detail with a high degree of accuracy

  • Must be able to exercise flexibility, initiative and good judgment

  • Must be detail-oriented and have the ability to meet tight deadlines

  • Must possess strong organizational skills and the ability to work on multiple projects simultaneously

  • Ability to work evenings and weekends as the work schedule dictates

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please indicate desired pay range.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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