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Sales & Marketing: Consumer Marketing/Brand Management
CONSUMER MARKETING COORDINATOR - Talladega Superspeedway (Talladega, AL)

  • Key role in execution of consumer-based fan initiatives and partner-based activations in market and at-track

  • Research and develop new marketing ideas to expand current brand initiatives

  • Fan Experience

    • Responsible for strengthening on-campus millennial marketing efforts including creation of faculty champions, student ambassadors, and identifying marketing opportunities within the classroom

    • Responsible for coordination of youth outreach programs

    • Responsible for planning and on-site logistics of the Big One on the Blvd. Friday night event during race weekend

    • Responsible for coordination of the race weekend Saturday Night Infield Concert with production company and on-site logistics

  • Consumer Marketing

    • Assist Consumer Marketing Manager with creative calendar and briefs

    • Assist with Promotional fulfillment

    • Assist with organization of TSS photo galleries

    • Working knowledge of Adobe Creative Cloud

    • Assist with special events and projects for TSS and community organizations to increase brand awareness.

    • Assist the department with staffing for events that take place at TSS during event and non-event days, as well as TSS events off property

  • Digital

    • Assist Digital and Social Media Manager with Mobile Application and updates on the TSS website

    • Assist Digital and Social Media Manager with TSS social media content and live engagement during NASCAR Camping World Truck Series and NASCAR XFINITY Series events throughout the season.

  • Promotional Events

    • Execute promotional marketing appearances and build brand awareness within key markets.

    • Responsible for on-site management and data cultivation at off-site events

    • Coordinate promotional calendar with Ticket Sales, Consumer Marketing, Business Development, Public Relations, and applicable departments

    • Manage promotional inventory and budget

    • Maintain TSS pace cars and other track vehicle(s) for promotional appearances

    • Develop and manage promotions team to assist at events including on-site manager where applicable

  • Public Relations

    • Assist with driver activation events

Assist with other front office duties as required

  • Qualifications
    • Bachelor's Degree

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Concessions/Catering: Restaurant/Catering Management
Concessions Manager - Americrown Service Corporation (Talladega, AL)

Summary:  Must have 3-5 years of experience in prior sports and entertainment venue setting.  Concessions Manager is responsible for the overall operation of a concession facility. This includes (but is not limited to) staffing, ordering, scheduling, training, setup, execution, and post-event reconciliation/analysis.  Will partner with Directors, Executive Chef, and venue leadership to design and execute high quality presentations and exceed fan expectations while maximizing revenue, minimizing expenses, and improving the concessions experience.  

Essential Duties and Responsibilities:

  • Strong supervisory, leadership, and communication skills

  • Supervise up to 2000 employees and volunteers

  • Direct reports may include up to 5 full-time employees

  • Set and manage budgets up to $5MM per event

  • Recruit and train hourly staff, supervisors, and non-profit volunteer groups

  • Analyze and optimize concessions operation for throughput

  • Understand how to open and close inventory based sales

  • Set goals and map the path to achieving those goals

  • Manage payroll to keep labor below budgeted amount for all events

  • Assess inventory needs and place orders with all suppliers

  • Manage waste and arrange to receive credits where applicable with suppliers

  • Maintain equipment in good working order

  • Ability to drive consistency & strategic and innovative initiatives

  • Partner with health department, fire marshal, and other regulatory commissions

  • Compliance with standardized inventory control procedures

  • Ensure proper planning and execution for concessions events

  • Create and enforce best practices throughout operation

  • Work with corporate director of concessions on large scale projects

  • Strong written and verbal communication skills

  • Respond to guest feedback in a timely manner

  • Travel to support facilities outside of primary location

  • Be willing to help other departments with their needs

Qualifications/Education Requirements:

  • Bachelor’s degree required

  • Minimum 3-5 years experience in high volume concessions environment

  • Strong working knowledge of food production operations

  • Ability to motivate employees and lead large groups with diverse backgrounds

  • Excellent leadership, time management, and customer service skills

  • Proficient in MS Office programs including Excel, Word, and Outlook

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Facility Operations/Security: Game Day/Event Staff
Event Time Parking Staff - Talladega Superspeedway (Talladega, AL)

POSITION SUMMARY
Talladega Superspeedway has openings for part-time Parking Staff for NASCAR and other publicly ticketed events throughout the year. This is a seasonal position working on-site at Talladega Superspeedway assisting with event parking. Event Parking Staff are often the first representatives to greet fans and must provide exceptional customer service.

POSITION RESPONSIBILITIES

  • Serve as a staff member working in one of our preferred parking lots, providing exceptional customer service to all event patrons. Specific duties include, but are not limited to:

    • Selling parking passes to all walk-up customers

    • Process cash payments

  • Develop a working knowledge of Talladega Superspeedway pricing, policies, procedures and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.

  • Direct vehicle traffic flow to proper areas

  • Assist guests with questions regarding directions, information about the facility and parking assistance

  • Assist with other duties assigned by Ticket Operations Manager or the Director of Ticketing.

    QUALIFICATIONS

  • Attention to detail and ability to provide a high level of customer service is required

  • Comfortable working in a fast paced, high energy environment

  • Event staffing or ticket sales experience preferred, but not required

  • Flexible schedule during the event

  • Previous cash handling experience preferred

  • Reliable transportation to and from Talladega Superspeedway


    OTHER INFO
    This is a part time, hourly position working only during major event weekends. Some shifts may begin as early as 5:00am; exact hours to be determined.

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Facility Operations/Security: Game Day/Event Staff
Event Tram Drivers - Talladega Superspeedway (Talladega, AL)

Position Summary
Event Tram Drivers are responsible for driving trucks and/or tractors that pull trams on an assigned route and better the guest experience here at Talladega. Additionally a driver may be assigned as a van or bus driver for a designated route. All drivers must have a valid Class A, B, or C CDL with current physical. Drivers must pass a Motor Vehicle Report before being considered

Responsibilities of the Tram Driver:

  • Drive the assigned route in a safe manner

  • Enforcing Speedway policies and procedures

  • Providing event information to all guests

  • Checking your Truck/Tractor and Tram to make sure all is in working order

  • All other duties assigned by Tram Manager and TSS Management

Qualifications:

  • Must possess a Class A, B, or C CDL with current physical

    • *P Endorsement preferred but not required

  • Strong communications and customer service skills

  • Ability to work in a fast paced and high stress environment

  • Ability to work outdoors in changing weather conditions for extended periods

  • Must be able to work nights, weekends and holidays as assigned

  • Positive attitude, friendly and outgoing

  • Must follow dress code and have a clean, presentable appearance at all times

  • Ability to work with others and take direction

  • Must learn quickly and be trainable


Reporting Relationships:
The Event Tram Drivers will be under the close supervision of the Tram Operations Supervisors for Talladega Superspeedway with some additional responsibilities assigned by the Director of Guest Services/Manager of Guest Services.

Dates/Hours Needed:

Event Tram Drivers are ONLY a seasonal/temporary event based position. Main events run May, October and July with possible smaller events throughout the year. Shift length: At Least 10-12 hours depending on specific event needs and event conditions. Pay Rate: $12/hr.

Job Questions

1. Yes/No: I am at least 19 years of age.

2. Yes/No: I currently have a valid Class A, B, or C Commercial Driver’s License (CDL)

3. Yes/No I am available to work events in May and October

4. Yes/No: I am comfortable driving large quantities of people in a very fast paced, loud environment

5. Yes/No: I understand that I may be required to drive long periods of time.

6. Yes/No: I am comfortable driving in outdoor conditions that is open to changing weather conditions (rain, heat, wind, etc.)

7. Yes/No: I understand that this is an event based position that concludes at the end of the event week

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Facility Operations/Security: Game Day/Event Staff
Usher Team - Talladega Superspeedway (Talladega, AL)

Position Summary
Ushers are an important part of the Talladega Superspeedway Experience.  We are currently searching for the best talents to become a member of the Usher Team. As a member you will be responsible for bringing our guest an unforgettable racing experience here at the biggest and baddest track in NASCAR!

Responsibilities of the Usher:

  • Checking your area before gates open to make sure all is in cleanly and in working order

  • Greet and welcome each guest and thank each guest as they leave the event

  • Have a strong understanding of the Talladega Superspeedway stadium layout to provide guests with directions to seating sections, restrooms, concession stands, novelty shops and other facility services and amenities

  • Serves as an information specialist and knowledgeable about each event in order to respond appropriately to guest comments, questions, and requests in a prompt, courteous and professional manner

  • Handle a variety of customer inquiries  in a professional manner including but not limited to seating/ticket issues

  • Assisting guests with the location of their seats

  • Enforcing Speedway policies and procedures

  • Verify credentials to control access into restricted areas

  • Look for opportunities to enhance the guest experience

  • All other duties assigned by Usher Team Leaders, and TSS Management

Qualifications:

  • Ability to review written and electronic materials (Tickets) in both digital and physical format

  • Must be friendly, enthusiastic, and personable

  • Customer service experience preferred

  • Strong communication skills

  • Ability to memorize layout of Talladega Superspeedway in order to answer guests general questions (seating sections, restrooms, concession stands, novelty shops and other facility services and amenities)

  • Ability to work in a faced paced & high stress environment

  • Ability to be on feet for extended periods of time (8-12 hours)

  • Ability to work outside in variable seasonal weather conditions

  • Ability to work with others and take direction

  • Must follow dress code and have a clean, presentable appearance at all times.


Reporting Relationships:
The Usher Team will be under the close supervision of the Usher Team Leaders and Usher Manager for Talladega Superspeedway with some additional responsibilities assigned by the Director of Guest Services/Manager of Guest Services.

Dates/Hours Needed:

Usher Team positions are ONLY a seasonal/temporary event based position. Main events run May and October with possible smaller events throughout the year. Shift length: 8-12 hours depending on specific event needs and event conditions and pay $7.25 an hour. Supervisors will be selected from those who qualify. Supervisor Pay TBD.

 

Job Questions

1. Yes/No: I am at least 19 years of age.

2. Yes/No: I understand that I may be required to stand long periods of time.

3. Yes/No: I understand that I will be assigned outdoors that is open to changing weather conditions (rain, heat, wind, etc.)

4. Yes/No: I am available to work events throughout different times of the year.

5. Yes/No: I understand that this is an event based position that concludes at the end of the event week.

6. Yes/No: I understand that I am there to help the guest and not watch the race.

7. Yes/No: I am interested in becoming an Usher supervisor.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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