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Facility Operations/Security: Game Day/Event Staff
Event Time Parking Staff - Talladega Superspeedway (Talladega, AL)

POSITION SUMMARY
Talladega Superspeedway has openings for part-time Parking Staff for NASCAR and other publicly ticketed events throughout the year. This is a seasonal position working on-site at Talladega Superspeedway assisting with event parking. Event Parking Staff are often the first representatives to greet fans and must provide exceptional customer service.

POSITION RESPONSIBILITIES

  • Serve as a staff member working in one of our preferred parking lots, providing exceptional customer service to all event patrons. Specific duties include, but are not limited to:

    • Selling parking passes to all walk-up customers

    • Process cash payments

  • Develop a working knowledge of Talladega Superspeedway pricing, policies, procedures and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.

  • Direct vehicle traffic flow to proper areas

  • Assist guests with questions regarding directions, information about the facility and parking assistance

  • Assist with other duties assigned by Ticket Operations Manager or the Director of Ticketing.

    QUALIFICATIONS

  • Attention to detail and ability to provide a high level of customer service is required

  • Comfortable working in a fast paced, high energy environment

  • Event staffing or ticket sales experience preferred, but not required

  • Flexible schedule during the event

  • Previous cash handling experience preferred

  • Reliable transportation to and from Talladega Superspeedway


    OTHER INFO
    This is a part time, hourly position working only during major event weekends. Some shifts may begin as early as 5:00am; exact hours to be determined.

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Facility Operations/Security: Event Guest Relations
Guest Services Gate Ambassador - Talladega Superspeedway (Talladega, AL)

Position Summary
Guest Services Gate Ambassadors are an important part of the Talladega Experience. Members work at Admission Gates, Tunnels, or the Infield Crossover Gate depending on qualifications and interest. Each area is responsible for bringing our Guests an unforgettable racing experience.

Responsibilities at the Admission Gates:

  • Properly scanning each Guests ticket for valid access into the facility.

  • Properly checking each Guests credential for valid access into the facility.

  • Checking vehicles for valid access into the facility at corresponding vehicle entry points.

  • Assisting Guests with accurate directions and any other assistance on property.

  • All other duties assigned.

Responsibilities at the Tunnels/Crossover Gate:

  • Checking each vehicle for valid access into the infield.

  • Checking each RV for any items that are prohibited from entrance into the infield campgrounds.

  • Checking each Person’s Ticket or Credential for valid access into the infield.

  • All other duties assigned

Qualifications:

  • Must be friendly, enthusiastic, and personable

  • Customer service experience preferred

  • Strong communication skills

  • Must learn quickly and be trainable

  • Ability to work in a faced paced & high stress environment

  • Ability to be on feet for extended periods of time (8-12 hours)

  • Ability to work outside in variable seasonal weather conditions

  • Ability to work with others and take direction

  • Must be able to work nights, weekends and holidays as assigned

  • Must follow dress code and have a clean, presentable appearance at all times.

Dates/Hours Needed:

Gate Ambassadors are ONLY a seasonal/temporary event based position. Main events run May, and October with possible smaller events throughout the year. Shift length: 8-12 hours depending on specific event needs and event conditions.

ISC is proud to be an equal opportunity workplace committed to pursuing and hiring a diverse workforce

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Sales & Marketing: Ticket Sales
Ticket Sales Account Executive - Talladega Superspeedway (Talladega, AL)

POSITION SUMMARY

The Ticket Sales Account Executive will be responsible for generating new revenue through the sale of tickets, camping and event weekend upgrades to individual consumers and groups, in addition to managing existing accounts. This position will deliver an enhanced fan experience by building relationships with fans and providing excellent service. Additionally, the Account Executive will be responsible for representing Talladega Superspeedway at events throughout the region. The ideal candidate will be an aggressive self-starter with a passion for sales in order to proactively engage prospects through outbound calls, face to face appointments and at-track meetings.

POSITION RESPONSIBILITIES

  • Effectively promote and sell tickets, camping packages, and upgrades for NASCAR weekends and other events at Talladega Superspeedway to Renewal Accounts and New Customers.

  • Generate sales through outbound telephone calls (75+ daily), outside appointments and other communication methods

  • Develop referrals and leads through networking, cold calling, prospecting and other techniques

  • Retain and maximize critical portfolio of Talladega clients, including an assigned segment of core business

  • Maintain and produce accurate reports regarding sales, appointments, and prospecting calls

  • Participate in events, promotions, client entertainment and other activities as required

  • Work and perform assigned responsibilities during event weeks at a high level

  • Provide superior customer service in a timely and efficient manner

  • Attend and contribute to weekly sales team meetings

  • Effectively communicate across all areas of the company, including Ticketing, Consumer Marketing, Sales & Marketing, Operations, Public Relations, Community Outreach, etc

  • Other duties as assigned by the Ticket Sales Manager

IDEAL CANDIDATE

  • Aggressive, competitive and self-confident

  • Highly motivated with a positive attitude and ability to work in a team environment

  • Open to feedback, constructive criticism & performance evaluation

  • Strong communication skills via phone and written communication

  • Passionate about a career in sales and sports

QUALIFICATIONS

  • Bachelor’s degree in Business, Sport Management, Sales, Marketing or related field

  • Minimum of one (1) year of successful sales experience (preferably in sports & entertainment)

  • Successful completion of prior sales training programs is highly desired

  • Excellent time management and organizational skills

  • Skilled in use of Microsoft programs (Excel, Word, Outlook, etc)

  • Prior experience with a CRM program is a plus

  • Knowledge of and interest in NASCAR and/or motorsports industry a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to relocate, at your own expense, for this position (if needed)?

2. Why are you interested in a position in sports ticket sales?

3. Describe the greatest contribution you have made to a current or previous employer.

4. Why do you want to work for Talladega Superspeedway?

5. Are you prepared to make 75+ outbound phone calls on a daily basis?

6. Please indicate pay range desired.

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Sales & Marketing: Ticket Sales
Ticket Sales Trainee (Seasonal) - Talladega Superspeedway (Talladega, AL)

POSITION SUMMARY

The Ticket Sales Trainee will be responsible for generating new revenue through the sale of tickets, camping and event weekend upgrades to individual consumers and groups. This position will deliver an enhanced fan experience by building relationships with fans and providing excellent service. Additionally, the Ticket Sales Trainee will be responsible for representing Talladega Superspeedway at events throughout the region. The ideal candidate will be someone who is driven and is looking to jump start their career with a professional sports organization.

JOB DESCRIPTION / REQUIREMENTS:

  • Responsible for the sale of Spring & Fall Race Tickets with a focus on: New Business and Groups

  • Responsible for making a high level of cold calls (75+ calls per day) to generate new ticket revenue for Talladega Superspeedway

  • Make calls to past customers, cold call new leads from database generation and qualified business leads, and handle some incoming calls

  • Provide customers with superior service in a timely and efficient manner.

  • Maintain accurate and timely sales data to effectively communicate to executive team

  • Participate and contribute to weekly sales team meetings and training sessions.

  • Responsible for assisting in the renewal and maintenance of all accounts

  • Will be required to work outside events including promotional functions, race week responsibilities, and weekends

  • Work and perform assigned responsibilities during event weeks at a high level

  • Other Duties as assigned by Ticket Sales Manager

QUALIFICATIONS:

  • Experience in sales and cold-calling is preferred but not a requirement

  • Self-starter, career oriented professional

  • Strong work ethic and a desire to build a career in professional sports is required

  • Excellent time management and organizational skills

  • Proven written and presentation skills.

  • Ability to work nights, weekends and Holidays

  • Bachelor’s degree preferred

  • Skilled in use of Microsoft programs (Excel, Word, Outlook, etc)

  • Knowledge of and interest in NASCAR and/or motorsports industry a plus

Compensation: Hourly plus sales incentive. Position is Temporary, Full-Time with no benefits.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to relocate, at your own expense, for this position (if needed)?

2. Why are you interested in a position in sports ticket sales?

3. Describe the greatest contribution you have made to a current or previous employer.

4. Why do you want to work for Talladega Superspeedway?

5. Are you prepared to make 75+ outbound phone calls on a daily basis?

6. Please indicate pay range desired.

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Facility Operations/Security: Game Day/Event Staff
Usher Team (Seasonal) - Talladega Superspeedway (Talladega, AL)

Position Summary
Ushers are an important part of the Talladega Superspeedway Experience.  As a member of the Usher Team you will be responsible for bringing our guest an unforgettable racing experience.

Responsibilities of the Usher:

  • Checking your area before gates open to make sure all is in cleanly and in working order

  • Greet and welcome each guest and thank each guest as they leave the event

  • Have a strong understanding of the Talladega Superspeedway stadium layout to provide guests with directions to seating sections, restrooms, concession stands, novelty shops and other facility services and amenities

  • Serves as an information specialist and knowledgeable about each event in order to respond appropriately to guest comments, questions, and requests in a prompt, courteous and professional manner

  • Handle a variety of customer inquiries  in a professional manner including but not limited to seating/ticket issues

  • Assisting guests with the location of their seats

  • Enforcing Speedway policies and procedures

  • Verify credentials to control access into restricted areas

  • Look for opportunities to enhance the guest experience

  • All other duties assigned by Usher Team Leaders, and TSS Management

Qualifications:

  • Ability to review written and electronic materials (Tickets) in both digital and physical format

  • Must be friendly, enthusiastic, and personable

  • Customer service experience preferred

  • Strong communication skills

  • Ability to memorize layout of Talladega Superspeedway in order to answer guests general questions (seating sections, restrooms, concession stands, novelty shops and other facility services and amenities)

  • Ability to work in a faced paced & high stress environment

  • Ability to be on feet for extended periods of time (8-12 hours)

  • Ability to work outside in variable seasonal weather conditions

  • Ability to work with others and take direction

  • Must follow dress code and have a clean, presentable appearance at all times.

Dates/Hours Needed:

Usher Team positions are ONLY a seasonal/temporary event based position. Main events run May and October with possible smaller events throughout the year. Shift length: 8-12 hours depending on specific event needs and event conditions.

ISC is proud to be an equal opportunity workplace committed to pursuing and hiring a diverse workforce

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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