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Sales & Marketing: Hospitality Management
Business Development Account Executive - Talladega Superspeedway (Talladega, AL)

Description:  Position reports directly to the Director of Business Development. Position will be responsible for generating sales in the all areas of the track, including sponsorship, display, signage and corporate hospitality. Responsibilities will also include all event coordination and logistics in relation to assigned fulfillment areas, database management, and coordination with various internal departments, including ticketing, consumer marketing and public relations.

Candidate will be responsible for putting together aggressive programs for increased sales of available track inventory. Position will be responsible for maintaining existing client base and pursing new business sales initiatives from both inside and outside sales. Candidate must have strong presentation skills, networking skills and computer skills including experience with inventory management software.

 Responsibilities include but not limited to:

  • Sponsorship, signage, display and hospitality sales strategy and execution
  • Responsible for sales targets and expense targets of sales/operation
  • Work daily in Company inventory management software system (EBMS)
  • Sells full menu (sponsorship, group, etc.) of inventory
  • Develop new inventory for corporate sales
  • Servicing existing customers
  • Hospitality event tickets and credentials
  • Inside sales and outside sales required
  • Contract fulfillment
  • Promotional campaigns and database management
  • Processing individual customer orders
  • Work with ticket office with up-selling group tickets as part of sponsorship programs

Knowledge, Skills and Abilities:

  • Ability to establish and maintain effective working relations with external and internal publics
  • Ability to communicate effectively, both orally and in writing
  • Ability to prioritize, organize and manage time and resources effectively
  • Detail oriented and self-directed
  • Proficiency in Microsoft Excel, Word and PowerPoint

Qualifications:

  • College degree, preferably in related business field, i.e. Marketing, Business Administration, Sports Management
  • 3-5 years sales experience, preferably in sports environment
  • Excellent communication and time management skills with friendly and professional demeanor
  • Must be able to work in a team environment interacting with multiple departments
  • Must be well-organized with attention to detail
  • Must possess a positive attitude, self-confidence, professionalism, integrity, motivation, and a very strong work ethic

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least 2 years of sales experience in sponsorship or ticket sales for a sports team, facility, or event?

2. (Open) Briefly describe your sales successes.

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Concessions/Catering: Server/Concessions
Manager of Concessions - Americrown Service Corporation (Talladega, Al)



Summary

Manager of Concession Services is responsible for the overall operation of a concession facility. This involves not only running the concession facility during an event, but also handling all the planning & preparation before the event and after as well.  Will partner with FBM Manager, culinary and location leadership to design and execute high quality presentations, and exceed fan expectations while maximizing revenue, controlling expenses.  
 

Essential Duties and Responsibilities:

  • Strong Supervisory, Leadership, Management and Coaching Skills
  • Recruiting and training permanent and casual staff
  • Supervise NPO Groups
  • Open & Close operations of all concessions stands – inventory and cash
  • Planning and Staffing Shifts; Set Goals and Expectations
  • Manage payroll and monitor spending levels
  • Monitor and maintain stock levels
  • Monitor product levels and waste
  • Ensure all equipment is properly in operational order
  • Ability to drive consistency & strategic and innovative initiatives
  • Ensuring Health and Safety Regulations are strictly observed
  • Compliance with standardized inventory control procedures.
  • Ensure proper planning and execution for catered events.
  • Ensure food and beverage policies and procedures are adhered to
  • Ensure high presentation and quality standards.
  • Strong communication skills; both written and verbal
  • Ability to communicate on various levels to include management, corporate departments & customers.
  • Travel to support facilities outside of primary location
  • Proficient computer skills to include Microsoft Office programs, email and internet
     

Qualifications/Education Requirements:

  • A minimum 2 years of concession experience/supervisory experience
  • Strong working knowledge of food production operations
  • Ability to motivate employees and lead large groups with diverse backgrounds
  • Excellent leadership, time management and customer service skills.
  • Ability to quickly resolve situations with little guidance
  • The ability to lead effectively in a diverse, variable event-driven schedule and fast-paced
    environment, focused on delivering the highest level of hospitality.
  • Computer literacy (Word and Excel)

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Facility Operations/Security: Facility/Venue Management
Manager of Guest Services - Talladega Superspeedway (Talladega, AL)

General Description:

The Manager of Guest Services has the responsibility of overseeing and supervising all aspects of Gate Operations and Guest Services (fan information stations, ushers, ADA carts, trams, entrance plaza gates, vehicle gates and daily questions via the track website), and in assisting the Director with Track/Facility Rentals. The manager works closely with operations, ticketing, consumer marketing, business development, and administrative departments to achieve company goals.

 

Essential Duties and Responsibilities:

  • Proactively handle and assist guest communication issues and concerns by becoming immersed in ticketing, camping, public safety, and company policies.
  • Maintain a working relationship with all departments to achieve the track and company goals including participation in business development and ticketing meetings.
  • Coordinate Fan Advisory Network (TSSFAN) activities.
  • Continue development of Rookie 101 engagement area for NASCAR event weekends with a focused effort on improving the first time fan experience.
  • Supervise the hiring of event time staff for gate operations, ushers and guest services.
  • Provide guest services training to full-time and event time staff including the development of protocol for how to handle complaints.
  • Responsible for coordinating all aspects of Ticket Scanning at entry gates, including generating post-event scan data reports for track management.
  • Assist with development of collateral materials for employees and guests including handbook.
  • Assist with all infield campground operations and guideline development.
  • Proactively sell track dates to potential corporate and civic groups locally and nationally.
  • Assist director with overseeing and coordinating track and facility usage agreements. Work closely with operations/emergency services on track and facility rentals during scheduled rentals.
  • Facilitate event operations of weekday and weekend track/facility rentals by those groups other than stock car driving schools.
  • Maintain and catalogue all track rentals, service groups and service company documentation including agreements and certificates of insurance to ensure compliance.
  • Coordinate ISS 24/7 Systems for event weekends.
  • Prepare for upcoming event operational needs including daily assignments necessary to execute NASCAR event weekends and track rentals
  • Scan credentials, vehicle passes, etc. and make credential boards for all events.
  • Ability to travel when needed to other ISC facilities for personal career development, track needs, and managerial meetings.
  • Other duties and tasks as directed.

 

Supervisory Responsibilities:

  •  Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Oversee gate operations, ushers and guest services staff and additional areas as needed.
  • Responsible for departmental budget review and providing suggestions to the Director of Administration and Guest Services.

 Qualifications

  • Demonstrate knowledge of principles and techniques of planning, implementing and supervising event staff.
  • Handle conflicts, make decisions and exercise proper action during high tension and stressful situations based on data collected.
  • Organize and prioritize work to meet deadlines.
  • Detail oriented with strong organizational skills
  • Maintain an effective working relationship with guests, employees, rental clients, NASCAR executives, and others encountered in the course of employment.
  • Must be effective in both written and verbal communication.

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Sales & Marketing: Ticket Sales
Ticket Sales Account Executive - Talladega Superspeedway (Talladega, AL)








POSITION SUMMARY
The Ticket Sales Account Executive will be responsible for generating new revenue through the sale of tickets, camping and event weekend upgrades to individual consumers and groups, in addition to managing existing accounts. This position will deliver an enhanced fan experience by building relationships with fans and providing excellent service. Additionally, the Account Executive will be responsible for representing Talladega Superspeedway at events throughout the region. The ideal candidate will be an aggressive self-starter with a passion for sales in order to proactively engage prospects through outbound calls, face to face appointments and at-track meetings.

POSITION RESPONSIBILITIES
 

  • Effectively promote and sell tickets, camping packages, and upgrades for NASCAR weekends and other events at Talladega Superspeedway to Renewal Accounts and New Customers.
  • Generate sales through outbound telephone calls (75+ daily), outside appointments and other communication methods
  • Develop referrals and leads through networking, cold calling, prospecting and other techniques
  • Retain and maximize critical portfolio of Talladega clients, including an assigned segment of core business
  • Maintain and produce accurate reports regarding sales, appointments, and prospecting calls
  • Participate in events, promotions, client entertainment and other activities as required
  • Work and perform assigned responsibilities during event weeks at a high level
  • Provide superior customer service in a timely and efficient manner
  • Attend and contribute to weekly sales team meetings
  • Effectively communicate across all areas of the company, including Ticketing, Consumer Marketing, Sales & Marketing, Operations, Public Relations, Community Outreach, etc
  • Other duties as assigned by the Director of Ticketing

IDEAL CANDIDATE

  • Aggressive, competitive and self-confident
  • Highly motivated with a positive attitude and ability to work in a team environment
  • Open to feedback, constructive criticism & performance evaluation
  • Strong communication skills via phone and written communication
  • Passionate about a career in sales and sports

 QUALIFICATIONS

  • Bachelor’s degree in Business, Sport Management, Sales, Marketing or related field
  • Minimum of one (1) year of successful sales experience (preferably in sports & entertainment)
  • Successful completion of prior sales training programs is highly desired
  • Excellent time management and organizational skills
  • Skilled in use of Microsoft programs (Excel, Word, Outlook, etc)
  • Prior experience with a CRM program is a plus
  • Knowledge of and interest in NASCAR and/or motorsports industry a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have sports sales experience?

2. Yes/No: Are you willing to relocate to the Talladega, AL area?

3. Describe your passion for pursuing a position in ticket sales.

4. What makes you the right candidate for this position?

5. Describe your perception of Talladega Superspeedway in three words.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - ISC Motorsports and its Tracks (Various Locations, US)

If you would like to be notified of positions with ISC Motorsports in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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